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Strategy and Operations Associate

New York City

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a Strategy and Operations Associate, you will be responsible for supporting Via’s services while collaborating with our partners globally, our technical, operational, and commercial teams. You’ll work cross-functionally with our customers, product, and sales teams to understand goals, translate complex information into actionable insights, and develop recommendations that help optimize Via’s services.

What You'll Do:

  • Help ensure the success of Via’s current and future deployments by leading the upfront design and ongoing optimization of our services
  • Learn how to design and optimize technology-enabled mobility systems. Examples include providing a first/last mile service for a bus or rail line, optimizing coverage in areas with under-performing fixed-route service, or upgrading paratransit/dial-a-ride
  • Carry out analysis in support of advisory services engagements with Via’s partners (for example, helping to recommend adjustments to where riders can travel, or the impact of changing fares). Advise partners on strategies to develop and grow a successful transit system.
  • Adeptly interpret and utilize mass quantities of proprietary data to generate insights and make business recommendations that will ensure success for our partner services
  • Manage product expectations and development, ensuring that our engineering team is getting the feedback they need to build the best product possible
  • Leverage your strategy and operations knowledge to support Via’s partnerships team in the sales process and grow Via’s deal pipeline
  • Contribute to the strategic decision-making, rigorous project planning, and entrepreneurial approach required for Via to succeed

Who You Are:

  • Effective at managing multiple tasks simultaneously and comfortable taking on responsibility
  • Independent worker that knows when to escalate
  • Meticulous and vigilant, with a high level of attention to detail
  • Problem solver; you don’t accept the status quo and are always looking for creative solutions
  • Excellent communicator with a knack for always finding the right tone 
  • Data-driven; you’re able to dive into data to understand problems and find creative solutions, then create clear slides to share your analyses to build consensus. SQL, Excel, Tableau experience preferred.
  • Have a Bachelor's Degree and a record of exceptional academic achievement
  • Minimum of 0-2 years of work experience
  • Based in the NYC area and able to work in office
  • Demonstrated record of entrepreneurial achievement and/or leadership a plus

Compensation and Benefits:

  • Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity
  • Pay Range: $65,000-$85,000
  • We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. 

Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. 

If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. 

Ready to join the ride?

Via is an equal opportunity employer.

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