Onsite Robotics Coordinator (6-month contract)
Viam helps companies unlock the power of AI, data and automation in the physical world. We provide a single platform for engineers of all disciplines to solve problems together and build solutions that are fast and future-proof. Viam powers solutions across robotics, food and beverage, climate tech, marine, industrial manufacturing, and more. Founded in 2020 by former MongoDB co-founder and CTO Eliot Horowitz, Viam is headquartered in New York City.
Onsite Robotics Coordinator (Sanding Robot)
Location: Onsite at customer facility in New Gretna, NJ
Duration: 6-month contract
Viam is seeking a contract-based Onsite Robotics Coordinator to assist and support the daily operation of a robotic sanding system at a customer facility. In this role, you’ll monitor the robot’s performance, document key behaviors, and coordinate with our engineering team to report issues and support field testing.
This is a hands-on role ideal for someone who’s detail-oriented, comfortable in production environments, and confident using modern documentation and collaboration tools. You’ll be an essential link between our real-world deployment and internal teams working to refine and improve the robot.
You’ll be:
- Observe and log the robotic sanding system’s performance using tools like Jira, Google Docs, and Google Sheets
- Identify and escalate unexpected behaviors or system issues to the Viam engineering team
- Collaborate with engineers over Zoom or Slack to support live troubleshooting
- Follow procedures to help get the system back on track with remote guidance
- Participate in testing and validation as new software or hardware updates are deployed
- Provide timely, structured feedback on real-world performance and usability
We’re looking for someone who:
- Proficient with tools like Google Workspace (Docs, Sheets, Drive) for logging and reporting
- Clear, concise communicator—able to describe technical behaviors to remote teammates
- Organized, detail-oriented, and capable of working independently onsite
- Comfortable in industrial or prototyping environments
- Able to commute to and work onsite in New Gretna, NJ for the duration of the contract
Bonus:
- Background in field service, QA, or test engineering for hardware/software products
The starting rate for this role is between $30 – $45 per hour. The exact rate will depend on factors such as your experience, skillset, and proximity to the worksite.
Values:
- Vision Driven
- Collaborate Openly
- Act Decisively
- Succeed Through Diversity
- Hold Ourselves Accountable
- Lead with Curiosity
Learn more about our values here!
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