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Technical Platform Operations Lead

Irvine, California, United States

WHAT YOU’LL DO

As a Technical Platform Lead at Viant, you will serve as the senior representative of Platform Operations, accountable for the technical health, performance, and evolution of Viant’s Demand-Side Platform (DSP). This leadership role acts as the strategic bridge between Operations, Product, and Engineering, ensuring scalable solutions and proactive support that drive operational efficiency, platform stability, and customer satisfaction.
 
You will lead cross-functional initiatives to resolve systemic issues, influence the product team priorities, and champion operational excellence. You’ll serve as a technical advisor to senior stakeholders, mentor internal teams, and continuously enhance the tools, processes, and training that support Viant’s growing client base. Unlike specialist roles focused on task execution, this role involves providing direction, solving complex platform challenges at scale, and serving as the voice of operations in supporting the platform roadmap.

THE DAY-TO-DAY

  • Operational oversight of Viant’s DSP, ensuring system integrity, performance optimization, and ongoing alignment with business goals.
  • Lead the diagnosis and resolution of high-impact technical issues, applying a systems-thinking approach to root cause analysis and resolution plans.
  • Serve as the primary technical liaison between Operations, Product, Engineering, and external partners—ensuring clarity, alignment, and accountability on initiatives.
  •  Leverage advanced data analysis to uncover trends, inform optimizations, and recommend enhancements to platform workflows or campaign delivery.
  • Actively contribute to the product team roadmap by identifying gaps, advocating for features, and supporting internal testing for upcoming releases.
  • Design and deliver advanced training, onboarding materials, and process improvements that scale platform support across teams.
  • Own the development of robust technical guides, platform troubleshooting protocols, and system performance dashboards for leadership visibility.
  • Identify opportunities to improve efficiency through the use of tools, scripts, or process redesign, and collaborate with engineering and automation teams to implement effective solutions.
  • Synthesize technical issues and strategic recommendations into clear narratives for executive, client-facing, and cross-functional audiences.
  • Support the growth of junior team members by sharing best practices, guiding escalations, and fostering a high-performance operational culture.

GREAT TO HAVE

  • 3+ years of experience in technical ad operations, platform support, or programmatic advertising strategy
  • Deep understanding of DSP functionality, ad serving, real-time bidding, and campaign lifecycle management
  • Proficiency in SQL, BigQuery, Python, or related tools for data analysis and workflow automation
  • Strong grasp of JavaScript, HTML, and standard ad tech debugging techniques
  • Excellent communication skills with the ability to translate complex topics to diverse audiences
  • Demonstrated success in leading cross-functional projects or managing high-severity issues
  • Bachelor’s degree in a technical, quantitative, or related field

WHO WE ARE

Viant® (NASDAQ: DSP) is a leading advertising software company that enables marketers to plan, execute and measure omnichannel ad campaigns through a cloud-based platform. Viant’s self-service Demand Side Platform, Viant DSP, powers programmatic advertising across Connected TV, Linear TV, mobile, desktop, audio, gaming and digital out-of-home channels. In 2022, Viant was recognized as a Leader in the DSP category, earned Great Place to Work® certification and Co-Founders Tim and Chris Vanderhook were named EY Entrepreneurs of the Year. To learn more, please visit viantinc.com.

LIFE AT VIANT

Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more. 

$80,000 - $100,000 a year
In accordance with California law, the range provided is Viant’s reasonable estimate of the base compensation for this role.
 
Not the right position for you? Check out our other opportunities! 
 
#LI-SK1 #LI-Hybrid

 

About Viant
 

Viant Technology Inc. (NASDAQ: DSP) is a leader in CTV and AI-powered programmatic advertising, dedicated to driving innovation in digital marketing. Viant’s omnichannel platform built for CTV allows marketers to plan, execute and measure their campaigns with unmatched precision and efficiency. With the launch of ViantAI, Viant is building the future of fully autonomous advertising solutions, empowering advertisers to achieve their boldest goals. Viant was recently awarded Best AI-Powered Advertising Solution and Best Demand-Side Platform by MarTech Breakthrough, Great Place to Work® certification and received the Business Intelligence Group’s AI Excellence Award. Learn more at viantinc.com.

 
Viant is an equal opportunity employer and makes employment decisions on the basis of merit.  Viant prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws.  Viant also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.
 
By clicking “Apply for this Job” and providing any information, I accept the Viant California Personnel Privacy Notice.

 

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