Back to jobs
New

Mobile Campaign Specialist

United States

About Vibes

At Vibes, we’re redefining how enterprise brands connect with their customers through mobile. Vibes helps marketing, loyalty, and customer experience professionals at the world's most respected brands create personal, revenue-driving and long-term mobile engagement between consumers and the brands they love. Industry leaders like Chipotle, The Children’s Place and Polo Ralph Lauren use Vibes to activate and grow customer relationships with timely, relevant, high-volume mobile messaging at a global scale. Our intelligent mobile engagement platform enables marketers to seamlessly connect with their customers using a data-rich and API-packed platform that beautifully optimizes and unifies their SMS, MMS, RCS and Mobile Wallet campaigns. To learn more about Vibes, visit www.vibes.com.  

Job Summary

We are looking for campaign connoisseur with a passion for the mobile space.  Our ideal candidate will be eager to engage with enterprise brands and support our Customer Success team with making customer campaign requests a reality. An ideal candidate possesses a growth mindset, detailed strategic thinking capacity, empathy for others, inspiring communication skills, and a fierce dedication to create valuable marketing campaigns that drive clicks and conversion for our customers.  This is a critical servicing role that supports both our internal account teams and our end customers. Efficient and powerful execution of required tasks will lead to better customer satisfaction, operating efficiency, and ultimate platform ROI.

In a current world of constant change and uncertainty, one area that is growing at light speed is the digital consumer engagement space - specifically, how brands create personalized, 1:1 interactions with their consumers at scale.  This role puts you right at the center of this exciting evolution of consumer engagement. If you want to build meaningful professional relationships with marketers within large enterprises that provide a front-row seat to innovations in mobile marketing technology, then look no further.

This is a full-time, remote position reporting to the Sr. Director of Technical Account Services. Vibes has been recognized in 2025 as a Built In Best Hybrid Places to Work.

Responsibilities

  • Build and launch SMS, MMS, Push, Wallet, and RCS campaigns within the Vibes platform.
  • Support customer onboarding, ensuring smooth setup and early success with campaigns.
  • Partner with CSMs and TAMs to translate campaign strategies into execution-ready builds.
  • Configure and run A/B tests, monitor performance, and recommend optimizations.
  • Troubleshoot campaign setup and provide expert platform support.
  • Ensure compliance with mobile messaging regulations and best practices.
  • Document campaign processes and share learnings with customers and internal teams.
  • Support key enterprise customers by providing monthly “Win Reports” highlighting trends and outcomes worth a second look
  • Assisting in new customer launches by executing account setup, campaign creation, and program branding tasks assigned by the Launch Manager
  • Collaborate on live calls with brand marketers and internal account teams to inspire innovation and maximize impact on Vibes mobile broadcasts and campaigns.
  • Contribute to building scalable playbooks and repeatable processes that improve execution quality.

Requirements & Qualifications

Marketing Experience and Approach:

  • Bachelor’s degree in Marketing, Communications, Business, or related field—or equivalent experience.
  • 1-3 years of experience in digital marketing, campaign execution, CRM, or customer support (internships included).
  • Strong attention to detail and organizational skills; able to manage multiple priorities.
  • Analytical thinker with an interest in campaign performance, testing, and data insights.
  • Excellent written and verbal communication skills with a customer-first mindset.
  • Familiarity with marketing automation or CRM platforms is a plus, but not required.
  • Experience building SMS/MMS/Email marketing campaigns within a marketing platform.
  • Eagerness to learn mobile marketing technologies and grow into advanced Customer Success roles.

Teamwork & Communication:

  • Extraordinary team player and ability to thrive in a fast-paced, dynamic, entrepreneurial environment
  • High character and positive mindset, from integrity to reliability to general kindness toward people
  • Mature, self-directed, highly detailed, organized, driven professional
  • Passionate and sincere communicator
  • Excellent communication and active listening skills; able to adjust to different personalities and communication styles

Our Core Values:

  • Respect, honesty, and integrity for all stakeholders     
  • Always be learning
  • Relentless focus on the customer                               
  • Never be satisfied
  • Create value                                                               
  • Seek accountability and ownership

Compensation and Benefits

The compensation range for this role is $70,000 to $80,000. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills and certifications.

Vibes offers a full slate of benefits from competitive salaries, options, medical, dental and vision coverage, short- and long-term disability, life insurance, 10 paid holidays, flexible vacation, commuter benefits, a 401(k) plan and match, and a paid parental leave program.

Equal Opportunity Employer

Vibes is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process.

Create a Job Alert

Interested in building your career at Vibes? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Vibes’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.