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Senior Software Engineer - PMC

Chicago, IL (Hybrid)

About Vibes 

Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like Chipotle, Kohl’s and Polo Ralph Lauren use Vibes to grow customer relationships with relevant, high-volume mobile messaging and mobile wallet marketing on a global scale. Vibes enables marketers to seamlessly connect with their customers using a data-rich and API-packed solution that beautifully optimizes and unifies their SMS, MMS, RCS and Mobile Wallet campaigns. 

We are one of the nation’s few Tier-1 mobile messaging aggregators—and the only remaining independent company with mobile messaging aggregation at its core. We power the essential SMS, MMS, and RCS communications that consumers depend on every day, from two-factor authentication and fraud alerts to critical notifications and brand-to-consumer interactions. By maintaining direct connections to all major U.S. carriers, Vibes ensures that our clients can engage their audiences with unmatched reliability, speed, and control, without relying on intermediary networks.

To learn more about Vibes, visit www.vibes.com. 

Position Overview

The Provisioning, Management & Compliance (PMC) team sits within Vibes’ Connect organization, the group responsible for the messaging and provisioning infrastructure that powers all SMS, MMS, and RCS delivery across our Tier-1 aggregator network. PMC ensures that brands can successfully launch and scale their messaging programs by overseeing carrier connectivity, short code provisioning, message routing, compliance enforcement, and the systems that guarantee reliable, high-volume communication at scale.

We are seeking a collaborative, results-driven Senior Software Engineer to help lead the technical evolution of this mission-critical domain. In this role, you will design, build, and scale the APIs and backend services that form the backbone of our provisioning and messaging ecosystem. You’ll work extensively with native AWS services, Java, front-end components where needed, and Terraform for infrastructure automation—crafting systems that are robust, efficient, and built for long-term scalability.

Beyond hands-on engineering, you will help drive technical initiatives for the PMC team, mentor junior engineers, and elevate engineering standards across the Connect organization. You will work cross-functionally to align technical solutions with business goals, bringing strategic thinking, empathy, and strong communication skills to a collaborative, primarily remote environment.

This role carries significant impact during a period of rapid growth in the mobile messaging ecosystem, where reliable provisioning, secure carrier connectivity, and high-volume message delivery have become mission-critical for enterprises. If you are excited by the opportunity to build foundational infrastructure, shape high-scale APIs, and contribute to the future of carrier-grade SMS/MMS/RCS delivery, you will thrive here.

Responsibilities

  • Design, build, and scale APIs that power provisioning workflows, messaging infrastructure, and carrier integrations.
  • Build and maintain complex workflow orchestrations using AWS Step Functions to support provisioning operations and messaging lifecycle management.
  • Develop and maintain backend services in Java (Spring, Spring Boot, Hibernate) to support high-volume, carrier-grade messaging operations.
  • Support data modeling and operational usage of relational databases, primarily PostgreSQL.
  • Collaborate with teammates across engineering, product, and operations to define, design, and deliver scalable technical solutions.
  • Provide technical leadership through mentorship, code reviews, and architectural input within the PMC and Connect organizations.
  • Improve developer experience, system reliability, and operational efficiency through automation, observability, and performance tuning.
  • Implement and maintain cloud infrastructure via Terraform to support provisioning and messaging workflows.
  • Contribute to UI or tool enhancements using modern frameworks when needed to support provisioning and compliance operations.

Requirements & Qualifications

  • Bachelor’s degree in computer science, Engineering, or related field, or equivalent practical experience.
  • 7+ years of professional software engineering experience, with strong backend development expertise.
  • Proficiency in Java and Spring-based frameworks, with sound understanding of distributed system design.
  • Experience building APIs and working with workflow or event-driven architectures in cloud environments.
  • Hands-on knowledge of AWS technologies (e.g., Lambda, Step Functions, EventBridge, DynamoDB, ECS, Secrets Manager).
  • Strong working knowledge of relational databases, preferably PostgreSQL.
  • Experience with infrastructure-as-code tools such as Terraform.
  • Ability to troubleshoot complex issues across system boundaries (application, workflow, infrastructure, data).
  • Effective collaboration and communication skills, with experience working in cross-functional and/or remote teams.
  • Demonstrated ability to mentor engineers and contribute to architectural decision-making.
  • Authorized to work in the United States without the need for current or future sponsorship.

Our Core Values

  • Respect, Honesty, and Integrity for All Stakeholders
  • Always be Learning
  • Relentless Focus on the Customer
  • Never be Satisfied
  • Create Value
  • Seek Accountability and Ownership

Compensation and Benefits

The compensation range for this role is $135,000 to $150,000. Final compensation will be determined by factors such as relevant work experience, skills, and certifications. Vibes offers a full slate of benefits from competitive salaries, options, medical, dental and vision coverage, short- and long-term disability, life insurance, 12 paid holidays, flexible vacation, summer Fridays, Winter Holiday break, commuter benefits, a 401(k) plan and match, and a paid parental leave program.

Equal Opportunity

Vibes is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process.

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