Community Manager

At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.

While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!

Position Overview:

Our CM department is growing, and we’re looking for a Community Manager to join our team! We need an engaging, self-starting individual who stays on top of the latest trends and emerging social platforms. This role will involve working alongside a team of Community and Social Managers, helping to establish processes, and working towards goals to ensure smooth collaboration with cross-functional teams and external clients. A strong community management and strategic background is essential, as well as a passion for working in a fast-paced, ever-evolving space.

What You'll Do: 

• Plan, develop, and coordinate approval of the always-on organic content calendar by social platform on a quarterly and/or monthly basis; includes creation of social media copy and briefing in creative teams based on program strategy, social media & audience insights
• Provide strategic and thoughtful direction for posting across social platforms - including: Tik Tok,  Meta (Instagram and Facebook), X (formerly Twitter), LinkedIn, YouTube, Pinterest, Discord, Reddit, etc. for a variety of Viral Nation social media clients
• Monthly and quarterly social media reporting, providing insights and implications about content performance, consumer audience/ behaviors on social, competitor insights & best in class industry examples which further help drive brand social media strategy and increase engagement
• Act as a Social Media expert at Viral Nation, keeping the team up-to-date with changes in the ecosystem, current best practices, and trends

You'll Need To Have:

• Minimum of 2+ years of professional experience with Tik Tok, Meta (Instagram and Facebook), YouTube, X (formerly Twitter), LinkedIn, etc.
• Proficiency with social media management and analytical tools including Sprout Social and meltwater.
• Must have a university degree, or college diploma, in a relevant field such as marketing, business, public relations, communications, and/or have equivalent work experience.
• Must have professionally managed Social Media for brands.
• Must be an expert creating content and building a community on social media platforms
• Proven experience growing brands on social media through strategic community management

DEI Commitment:

Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.