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Professional Services Engineer

Hybrid - Washington DC

About Virtru:

Virtru is a leading data protection provider backed by some of the foremost venture capital firms in Silicon Valley and the Mid-Atlantic region, including Iconiq Capital, Bessemer Venture Partners, Foundry Capital, and Tiger Global. Today, more than ever, data demands respect, and that’s why Virtru is committed to changing the rules for data privacy. At Virtru, we equip our customers to take granular control of their data—everywhere it’s shared—through end-to-end encryption for Google, Microsoft, and other data sharing platforms. Our market-leading portfolio of data encryption and privacy enhancing applications are remarkably easy to use, fast to implement, affordable for all, and built on the Trusted Data Format (TDF) open standard.

At Virtru, our motto is "Respect the people. Respect the data." Respecting data to us means keeping it secure and protected at all times across its entire lifecycle. We firmly believe that when you respect data, you’re demonstrating respect for the people who own that data.

Working at Virtru, you'll be inspired by colleagues who are passionate about the work they do. We are dedicated to creating an atmosphere that sparks creativity, connection, and professional growth while empowering each other to do our best work. We're building something special at Virtru. We hope you consider joining our team and helping us create a brighter future for data privacy.

About the role:

As Virtru continues to grow rapidly worldwide, including in the U.S. public sector market, we are recruiting an experienced Professional Service Engineer to join our team and ensure customers can get the most impact out of Virtru’s platform. This primarily means becoming a technical expert on the Virtru platform and using this knowledge to build custom products/tools and solution integrations for our customers. The opportunity for impact is huge in this role as you’ll be rapidly solving critical mission gaps for our customers.

Responsibilities:

  • Deliver efficient and professional solutions for clients to maximize value from Virtru’s products in Go or Java.
  • Maintain awareness and knowledge of Virtru products, specifically APIs and SDKs.
  • Able to develop standalone, modular, and code libraries to enable clients adoption of Virtru products.
  • Engage with multiple business units including software engineering, operations, product management, and business stakeholders.
  • Maintain a broad and deep technical understanding of the Virtru product line and the underlying technologies and protocols.
  • Understand Virtru’s engineering strategy and business goals, and use this context to inform your work with VGS customers.
  • Stay up-to-date on industry trends through self-study, research, and online courses.

Desired Skills and Abilities:

  • Active U.S. security clearance (TS/SCI) 
  • 5+ years Experience with Go or Java and backend development
  • Experience developing software in or supporting Federal Government customer environments, with a focus on DoD mission areas.
  • Experience integrating software solutions with other business systems, for example: data warehousing, BI, CRM, ERP, or analytics platforms.
  • Ability to decompose complicated technical concepts into manageable parts and effectively communicate those parts in a manner that is digestible for peers as well as management.
  • Self-starter and system-level thinker who proactively scans for and communicates problems with technology, investigates potential causes, and proposes solutions/next steps.
  • Strong communication skills.
  • Project management skills, including experience working on matrixed teams.
  • Expert in building relationships, listening and managing time.
  • A passion to serve the customer, which has played out in a prior customer-facing role like consulting or support, ideally sales engineering.
  • Experience with JavaScript and/or Python.
  • Experience with Kubernetes and Docker.

Requirements / About You:

  • 7+ years experience in software engineering.
  • DC metro area-based with ability to travel up to 25%.
  • Familiarity with fundamental elements of ICAM/IdAM (e.g., classification regimes; common access control approaches, to include RBAC and ABAC; PKI).
  • Experience with tools like JBLOCKS and NiFi
  • Experience with a popular frontend stack (eg. react, angular).
  • A desire to contribute to open source projects and participate in local events.

Application: 

If you are an experienced engineer with a passion for driving excellence in data privacy and security, we encourage you to apply for this exciting opportunity at Virtru. Join us in our mission to redefine data protection standards and create a brighter future for digital privacy.

Virtruvian qualities that will set you up for success:

  • Thinking outside of the box to respectfully challenge your teammates and managers in the pursuit of excellence
  • Strong sense of urgency with an action-oriented mindset
  • Able to collaborate and adapt to shifting priorities as business needs evolve
  • Comfortable with asynchronous communication including slack, email, zoom, etc.

Perks & Benefits: 

At Virtru, we believe people do their best work when their wellbeing is put first. This is why we make your wellbeing our priority with a thoughtful and holistic program that encompasses Occupational, Mental, Social, Physical, and Environmental Wellness by offering benefits such as…

  • Flexible PTO policy — we strongly encourage you to take a minimum of 25 days off annually (in addition to 12 federal holidays) to ensure that you are getting the proper time needed to unplug and recharge.
  • A $1,500 annual Learning & Development Stipend focused on providing you the resources to continually learn and professionally grow.
  • Home-Office Stipend to help make your office space more comfortable and productive.
  • Internal mobility options for those interested in exploring their skills in other areas of the business
  • Frequent company-sponsored Team Celebrations that provide ample opportunities to connect with teammates and be social!
  • Access to an Employee Assistance Program.
  • Access to Headspace, a mental health app tailored to your specific needs.
  • A high degree of flexibility — Have an appointment, errand, or family emergency to take care of? Hop to it! We give you the time and space to take care of you and your own first.

In addition to wellbeing, Virtru places a strong emphasis on diversity, equity, inclusion, and belonging. Our DE&I Council is dedicated to fostering an inclusive workplace and making the psychological safety of each and every one of our teammates a top priority. The Council also hosts a range of events throughout the year focused on the continual education of our teammates on social justice issues, current events, and marginalized cultures and communities. 

Additional perks include: 

  • Competitive compensation
  • Generous parental, medical, and bereavement policies
  • Uncapped commissions for Sales roles
  • 401K contribution and stock options
  • Full medical, dental, and vision benefits
  • New Hire Swag and IT Welcome boxes
  • Structured semi-annual 360° performance reviews
  • Transparency is at the core of how we operate and everything we do! 

There are plenty of opportunities to connect with the team in person throughout the year, both in and out of the office, whether they be team-specific or company-wide celebrations and events.

Virtru is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. Virtru is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

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