Administrative Assistant

Get to know us:

For over 100 years, Vista Del Mar Child & Family Services (VDM) has taken great pride in providing exceptional programs and services for children and families throughout LA County. VDM envisions a community where all children and families are equipped and prepared to live productive, fulfilling lives. We serve the most vulnerable in Los Angeles, many of whom have faced multi-generational inequities. Vista Del Mar is guided by core values of empowerment, equity, and excellence.

Culture:

At Vista Del Mar, our success is empowered by our staff, families, residents, and clients. We believe in the inclusion and liberation of marginalized communities, standing in unity for justice and recognizing long-standing systemic oppression. We acknowledge we are part of an unjust system and strongly advocate to change oppressive systems and the unconscious bias that affect staff, clients, and families in all communities. Vista is committed to developing a culture of healing, community care, and creating a sense of belonging. Our actions will be louder than our words.

Folks who are Black, Indigenous, people of color, LGBTQ+, of a marginalized gender, disabled, parents, are/have been system-impacted, are immigrants, and anyone who has experienced systemic oppression, and/or gender-based violence are encouraged to apply.

Mission:

Vista Del Mar provides a trauma-responsive continuum of services to empower children, youth, and families in Southern California to lead fulfilling lives.

Role Overview:

The Residential Administrative Assistant – Case Coordinator supports the overall functioning of the unit by performing administrative and office support duties that include directing phone calls, correspondence, and written communications, greeting visitors, preparing flyers, reports, invoices and check requests, maintaining and updating the monthly Child and Family Team meeting (CFT)/NSP schedules, and providing assistance with Quality Management activities. In addition, responsible for working with the treatment team to ensure the provision of clerical case coordination services for youth in the residential treatment program in accordance with policies and the clients’ treatment plans. This position must consistently demonstrate Vista Del Mar’s trauma informed, relationship based, and culturally sensitive approach when engaged with others.

Essential Job Duties (other duties may be assigned)

• Demonstrates knowledge and ability to effectively use computer and program software as needed.
• Ensures that filing is upkept accurately and on a weekly basis.
• Engages with others in person and on the phone in professional manner, maintaining confidentiality and takes detailed and accurate messages as indicated.
• Formulated and distributes monthly CFT meeting / NPS schedules and issues invitations to parents / guardians and placement workers as applicable and in a timely manner
• Inputs Unusual Occurrence Reports (UORs) and other documents in a timely and thorough manner as per agency policy.
• Demonstrates dependability and trustworthiness, including consistent work attendance and arriving on time each day.
• Exhibits positive attitude/job interest, initiates and accepts new ideas and changes.
• Demonstrates the ability to work collaboratively with staff, both within the unit and with the agency through effective communication and following directives.
• Update Minute order list for client’s court hearings
• Process admissions, discharge, annual, and aftercare packets.
• Weekly note auditing in Tier
• Support Unit Director in additional programmatic tasks that are needed.
• Obtain signature on the IHBS CTP and will create CTP in Tier
• Other duties may be assigned as per department need.

What You Bring to VDM:

• Knowledge/proficiency in utilizing Microsoft Word, Excel, Access.
• Ability to communicate effectively with others.
• Excellent organizational and time management skills.
• Excellent work ethic.
• Highly responsible and reliable.
• Detail oriented.
• Ability to handle multiple tasks simultaneously.
• Ability to work in a fast-paced environment.
• Excellent communication and written skills.
• Familiar with DCFS and DMH documentation preferred.
• Bilingual – Spanish/English preferred.
• HS Diploma

Salary commensurate with experience

Pay Rate: $26.00 - $26.50 / hour

What Can We Offer You for All Your Hard Work?

• Full benefits offered (Medical, Dental, Vision)
• FSA/Dependent Care and Supplemental benefits through The Standard
• 403(b) – 3% Employer contribution based off annual salary
• 4 Mental Health Days
• Up to 12 Paid Holidays
• Up to 25% for Cell Phone Discounts with 3 Major Carriers (AT&T, Verizon, Sprint)

Vista Del Mar’s Credentials:

Our nationally recognized clinical programs have been awarded a Gold Seal by the Joint Commission, the highest level of accreditation possible. In addition, our educational facilities are fully accredited through the Western Association of Schools and Colleges (WASC), and our graduate degree program is recognized worldwide for its high quality of instructions.

Equal Employment Statement

Vista Del Mar is committed to the full inclusion of all qualified individuals. Therefore, all qualified applicants will be considered for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Vista Del Mar will ensure that persons with disabilities are provided reasonable accommodations as part of this commitment.