Clinical Program Manager - Substance Use Disorder

GET TO KNOW US:

For over 100 years, Vista Del Mar Child & Family Services (VDM) has taken great pride in providing exceptional programs and services for children and families throughout LA County. VDM envisions a community where all children and families are equipped and prepared to live productive, fulfilling lives. We serve the most vulnerable in Los Angeles, many of whom have faced multi-generational inequities. Vista Del Mar is guided by core values of empowerment, equity, and excellence.

CULTURE:

At Vista Del Mar, our success is empowered by our staff, families, residents, and clients. We believe in the inclusion and liberation of marginalized communities, standing in unity for justice and recognizing long-standing systemic oppression. We acknowledge we are part of an unjust system and strongly advocate to change oppressive systems and the unconscious bias that affect staff, clients, and families in all communities. Vista is committed to developing a culture of healing, community care, and creating a sense of belonging. Our actions will be louder than our words.

Folks who are Black, Indigenous, people of color, LGBTQ+, of a marginalized gender, disabled, parents, are/have been system-impacted, are immigrants, and anyone who has experienced systemic oppression, and/or gender-based violence are encouraged to apply.

MISSION:

Vista Del Mar provides a trauma-responsive continuum of services to empower children, youth, and families in Southern California to lead fulfilling lives.

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POSITION OVERVIEW

The Substance Use Disorder (SUD) Clinical Program Manager is responsible for overseeing daily operations and providing both clinical and administrative supervision within the Vista RISE Youth Outpatient SUD Treatment Program. This role ensures that all services are delivered efficiently, effectively, and in full compliance with city, county, state, and federal regulations.

The Clinical Program Manager works closely with staff, participants, and families while promoting evidence-based practices. This position provides supervision and clinical consultation to SUD clinicians, and is accountable for monitoring staff productivity, data gathering and reporting, appropriate utilization of funding, and the clinical integrity of all services.

Serving as a key leader within the program, the Clinical Program Manager supports ongoing program performance, implementation of high-quality standards, and coordination of services to optimize outcomes for youth and their families.

ESSENTIAL JOB DUTIES

Program Management and Supervision:

• Manage all aspects of program delivery, including telehealth, case assignments, scheduling, service delivery, and data gathering/reporting. Ensure appropriate utilization review and timely access to services.
• Works in collaboration with the Program Director to recruit, train, supervise, and support program staff, including counselors, care coordinators, and administrative personnel, and ensuring adherence to clinical and administrative policies.
• Oversee staff scheduling, workload distribution, and productivity to maintain program efficiency and ensure a safe and supportive environment for staff and participants.
• Ensure that all services align with the organization’s mission, treatment philosophy, and best practices.
• Collaborate with Program Director to develop and implement protocols for integration of SUD services with other programs within Vista Del Mar.

Operational Oversight and Compliance:

• Supervise program operations to ensure compliance with all regulatory requirements, including SAPC, Joint Commission, DHCS, city, and county guidelines.
• Ensure that all required documentation, including progress notes and treatment plans, is completed in a timely manner.
• Participate in the development and implementation of policies and procedures to enhance program effectiveness.
• Monitor operational issues, participant concerns and investigate grievances, and address staff challenges.
• Track and analyze key performance indicators (KPIs) related to participant outcomes and program efficiency.

Program Development and Clinical Care Strategy:

• Oversees the structure and implementation of treatment protocols for participants.
• Supervise all clinical staff in adherence to their respective licensing/registration board.
• Ensures the consistent application of evidence-based practices (e.g., CBT, DBT, Motivational Interviewing) and the development of individualized, trauma-informed treatment plans.
• Monitors and tracks participant engagement, retention, and treatment adherence.
• Assists in crisis management and provides intervention strategies as needed.
• Tracks program outcomes and participant progress to assess service effectiveness.

Communication and Stakeholder Engagement:

• Support Program Director as a secondary point of contact between outpatient SUD treatment programs, mental health services departments, medical providers, and social service agencies. Represents the program at meetings, community events, and outreach initiatives as needed.
• Maintains strong relationships with referral sources, including healthcare providers, probation departments, and community organizations.
• Communicates treatment updates and progress reports to county agencies, courts, and other relevant stakeholders.

Special Population Considerations:

• Addresses the unique needs of diverse populations, including individuals experiencing homelessness, those with co-occurring disorders (CODs), pregnant and parenting individuals, youth, LGBTQ+ individuals, and justice-involved individuals.
• Develops tailored strategies to improve service accessibility and engagement for special populations.
• Advocate for participants in legal, educational, and social service settings as needed.

Supervision:

• Supervises clinicians and counselors providing substance use disorder treatment to ensure client services meet or exceed required documentation and performance goals; ensures that delivery of services that uses a Trauma Informed Care approach and is in accordance with SAPC requirements, program guidelines and Vista Del Mar philosophies.
• Reviews chart documentation and status reports prepared by staff to ensure all legal, contractual, and revenue-generating reports meet or exceed required agency and applicable regulatory agencies’ standards.

WHAT YOU BRING TO VDM?

• Active California licensure as an LCSW, LMFT, LPCC, or Psychologist (PsyD/PhD).
• Minimum of two (2) years post-licensure, and good standing with the Board of Behavioral Sciences (BBS) or Board of Psychology (BOP).
• Meet all supervision requirements outlined by the applicable licensing board, including the ability to provide clinical supervision to registered associates and SUD counseling staff, as permitted by scope of practice.
• Minimum of two (2) years of experience in care coordination, case management, or a related field in behavioral health administration or social services.
• Knowledge of SUD treatment, telehealth practices, mental health care, and social service systems.
• Demonstrated knowledge of SUD treatment, telehealth practices, mental health care, and social service systems.
• Direct experience and knowledge of life-span development through young adulthood and working with vulnerable populations, including LGBTQAI+ youth, the unhoused and justice-involved individuals.
• Clinical Supervisory skills are required.
• Strong clinical, case management, organizational, and communication skills.
• Familiarity with electronic health record (EHR) systems and case documentation. Knowledge of Drug-Medical and SAGE-PCNX preferred.
• Commitment to equity, inclusion, and a culturally competent approach to patient care.
• A valid driver’s license and reliable transportation may be required.
• Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Community Care Licensing (CCL) background clearance

Salary: $96,000.00 - $100,000.00 annually

What Can We Offer You for All Your Hard Work?

• Full benefits offered (Medical, Dental, Vision)
• FSA/Dependent Care and Supplemental benefits through The Standard
• 403(b) – 3% Employer contribution based off annual salary
• 4 Mental Health Days
• Up to 12 Paid Holidays
• Up to 25% for Cell Phone Discounts with 3 Major Carriers (AT&T, Verizon, Sprint)

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Vista Del Mar’s Credentials:

Our nationally recognized clinical programs have been awarded a Gold Seal by the Joint Commission, the highest level of accreditation possible. In addition, our educational facilities are fully accredited through the Western Association of Schools and Colleges (WASC), and our graduate degree program is recognized worldwide for its high quality of instructions.

Equal Employment Statement

Vista Del Mar is committed to the full inclusion of all qualified individuals. Therefore, all qualified applicants will be considered for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Vista Del Mar will ensure that persons with disabilities are provided reasonable accommodations as part of this commitment.