Branch Director - Home Health

Join VitalCaring – Where Your Passion Changes Lives!

Are you looking for a career where compassion meets purpose? At VitalCaring, we’re more than a home health and hospice provider—we’re a family that supports, inspires, and uplifts both our patients and our team members.

Who We Are
Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.

Why Choose VitalCaring?

Work That Fits Your Life – Discover the ideal balance of purpose and flexibility. As a full-time salaried clinician, you’ll enjoy the stability of a consistent role with the freedom to manage personal commitments throughout your day. Our field team thrives in an environment that empowers them to make a real impact—while still having the time and space to prioritize what matters most at home. With a generous 6 weeks of paid time off each year, you’ll have the opportunity to recharge, reconnect, and return ready to do your best work.

Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity.

Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success.

Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities.

Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements.

Health & Wellness
• Medical, Dental & Vision
• Pharmacy Benefits
• Virtual & Mental Health Support
• Flexible Spending Accounts (FSAs) & Health Savings Account (HSA)
• Supplemental Health & Life Insurance

Financial & Legal
• 401(k) with Company Match
• Employee Referral Program
• Prepaid Legal Plans
• Identity Theft Protection

Work-Life Balance & Perks
• Paid Time Off
• Pet Insurance
• Tuition & Continuing Education Reimbursement

Join VitalCaring Group and experience a company that invests in you every step of the way!

 

Job Summary
At VitalCaring, our team members transform lives and foster hope through genuine caring. The Branch Director provides leadership and oversight for all hospice patient care services and clinical personnel. This role ensures the delivery of high-quality, compliant, compassionate end-of-life care aligned with our values—trustworthy, capable, compassionate, proactive, and called. Every encounter is an opportunity to make a meaningful difference, and you will help bring a culture of caring to every patient, family, and team member interaction.

Essential Functions

Patient Care Leadership

• Coordinate and oversee all direct and indirect patient care services delivered by clinical team members.
• Complete assigned workflow tasks and responsibilities in the EMR for the Branch Director role.
• Provide guidance, coaching, and support to the Patient Services Coordinator (PSC) and Clinical Care Manager (CCM) to continuously elevate hospice
  services.
• Support clinical personnel in assessment, planning, implementation, and evaluation of patient and caregiver care.
• Conduct clinical performance evaluations annually—or more frequently when necessary.
• Oversee patient clinical records, statistics, reports, and documentation to support evaluation and reporting of agency activity.
• Ensure clinical records are properly maintained and compliant with local, state, and federal requirements.
• Maintain adequate inventory of supplies and equipment for safe and effective patient care.
• Ensure availability during operating hours and maintain oversight of patient care delivery, personnel assignments, care coordination, ongoing assessments, and
  plan-of-care updates.

Administrative & Operational Responsibilities

• Assist CCMs in managing clinical teams and planning activities.
• Support the Administrator and Regional Director of Operations in preparation and administration of the agency’s budget.
• Review operational indicators to assess census trends and their impact on staffing, revenue, and expenses.
• Support CCMs in developing skills for evaluating and coaching clinicians.
• Recruit, hire, evaluate, and terminate personnel as needed.
• Develop, implement, and oversee orientation for new personnel (directly or through delegation).
• Plan and implement in-service and continuing education programs to support team development.
• Participate in performance improvement activities, productivity assessments, and quarterly/annual reviews.
• Ensure quality and safe delivery of hospice services across the branch.
• Support development of agency goals and administer policies and procedures.
• Ensure compliance with all local, state, and federal laws and ACHC Home Care standards when applicable.
• Remain informed on developments in nursing and hospice and share updates with staff.
• Promote hospice referrals within the healthcare community.
• Perform additional duties as assigned by the Administrator or Regional Director of Operations.

Qualifications

• Registered Nurse with current state licensure.
• Bachelor’s degree in Nursing from an accredited NLN program; master’s degree in hospice preferred.
• At least three years of management experience in home health or a related
  healthcare organization.
• Proven ability to supervise and direct professional and administrative personnel.
• Strong interpersonal skills with the ability to market and work tactfully with
  customers and the community.
• Excellent observation, verbal communication, and written communication skills.
• Knowledge of business management, regulatory requirements, and accreditation standards.