Hospice Clinical Branch Director

Branch Director – Hospice

Who We Are
At VitalCaring, we transform lives and foster hope through genuine caring. Our team is grounded in purpose and driven to deliver exceptional end-of-life care with compassion, dignity, and clinical excellence. We are building leaders who don’t just manage operations - but elevate teams, outcomes, and experiences.

The Role

The Branch Director – Hospice is the operational and clinical leader of the branch, accountable for the overall performance, quality, compliance, and growth of hospice services. This leader owns the full branch ecosystem - people, patients, outcomes, and financial performance -ensuring a high-performing, compliant, and engaged team aligned to our core values: trustworthy, capable, compassionate, proactive, and called.

This is a hands-on leadership role requiring strong clinical judgment, business acumen, and the ability to lead through others to deliver consistent, high-quality patient care and sustainable growth.

What You’ll Own

Branch Leadership & Operations

• Lead all day-to-day hospice operations, ensuring seamless coordination across clinical, operations, and sales teams
• Develop and execute strategic plans to drive census growth, operational efficiency, and market presence
• Build a high-performance culture focused on accountability, engagement, and retention
• Partner with regional and executive leadership to align branch strategy with organizational goals
• Analyze operational and financial performance to identify trends and implement improvements

Clinical Oversight & Quality

• Oversee all patient care services, ensuring delivery of safe, high-quality, patient-centered hospice care
• Ensure compliance with all federal, state, and accreditation standards (ACHC readiness at all times)
• Provide clinical leadership and guidance to CCMs and clinical teams
• Maintain oversight of care planning, documentation, and interdisciplinary coordination
• Drive quality assurance initiatives and resolve service or care concerns proactively

People Leadership & Development

• Recruit, hire, develop, and retain top clinical and operational talent
• Set clear expectations around performance, productivity, and outcomes
• Conduct performance evaluations and provide ongoing coaching and feedback
• Build leadership capability within the branch, particularly with CCMs and frontline leaders
• Foster a collaborative, mission-driven culture that reflects VitalCaring values

Financial & Business Ownership

• Own branch financial performance including budget management, cost control, and productivity
• Monitor key metrics including census trends, staffing models, and expense management
• Implement operational strategies that balance quality care with financial sustainability

Compliance & Survey Readiness

• Ensure continuous survey readiness through proactive auditing and process improvement
• Maintain full compliance with all regulatory requirements and documentation standards
• Educate and reinforce compliance expectations across all team members

Growth & Community Engagement

• Support referral development and community engagement efforts in partnership with sales
• Act as a market leader and ambassador for hospice services within the community
• Identify opportunities for service expansion and operational growth

What You Bring

• Active RN license in the state of practice
• Bachelor’s degree in Nursing (preferred)
• 3+ years of leadership experience in hospice, home health, or related healthcare setting
• Strong knowledge of hospice regulations, compliance, and accreditation standards
• Proven ability to lead teams, drive performance, and manage operations
• Strong financial and operational acumen
• Excellent communication, leadership, and relationship-building skills

Why This Role Matters

You are not just leading a branch - you are shaping the experience for patients and families during some of life’s most meaningful moments. Your leadership directly impacts quality of care, team engagement, and the growth of hospice services in your community.

All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.