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People Support Specialist

Springfield, MO

**Internal Job Posting**
This posting is intended for current Vital Farms employees. If you are not an employee, please visit our careers page to view available opportunities and follow the appropriate application process.

 

Finding the right place to grow your career isn’t (over) easy, so we’re here to help by sharing a few reasons why the grass is greener at Vital Farms. We think you’ll appreciate our focus on Conscious Capitalism, which drives business decisions that benefit all our stakeholders (leading to even better business results). You might be drawn to our innovative approach and refusal to settle for the “way things have always been done.” Or you could find it exciting to grow your skills while working for an industry-leading brand. Whether you’re into our values, our brand, or our egg-cellent puns, we hope you’ll join our Crew and help us change the world 108 square feet at a time! 

At Vital Farms, we’re proud of the diverse communities we serve and the stakeholders who help bring our purpose to life. We’re committed to fostering an inclusive and collaborative environment where every crew member feels valued. We see this as one of our greatest strengths - and your role is key to helping us build on it. 

Your Role: 

 At Vital Farms, we believe in cultivating a people-first experience grounded in integrity, transparency, and operational excellence. The People Support Specialist plays a key role in delivering exceptional HR support to our crew and the People Team. This role is responsible for executing core HR processes and providing timely, accurate support related to attendance, payroll assistance, onboarding, systems upkeep, and employment documentation.  As the first point of contact for People-related system inquiries, this role ensures smooth operations and a positive crew experience by managing the Vital HR email inbox and supporting a wide range of administrative and systems-based HR functions. 

 What You'll Do: 

  • Serve as the initial point of contact for HR-related questions via the Vital HR email inbox; respond or triage to the appropriate team member as needed.
  • Process transactions in UKG, including new hire setup, crew moves, and compliance documentation.
  • Manage attendance tracking processes and assist leaders with timekeeping inquiries or corrections.
  • Support payroll processing by ensuring timely and accurate entry of data and partnering with supervisors and the payroll team on any corrections or issues.
  • Complete E-Verify submissions for new hires and follow up on any issues or additional documentation required.
  • Respond to unemployment claims and requests for information in collaboration with third-party administrators.
  • Complete employment verifications, ensuring accuracy and confidentiality.
  • Provide responsive, respectful support to crew members and leaders with general HR inquiries.
  • Maintain accurate records and support data integrity in HR systems.
  • Support onboarding and offboarding administrative tasks (e.g., background checks, I-9 processing, access provisioning)
  • Respond to routine employee inquiries related to HR policies, benefits, and procedures
  • Contribute to continuous improvement of HR processes and documentation
  • Generate standard reports and audit files for compliance and internal review
  • Guide crew members through troubleshooting, navigating Company websites, and accessing necessary apps 

What You Bring to the Table: 

  • Bachelor’s degree in human resources, business or related field preferred
  • Minimum of 2 years of experience in human resources, payroll, or a related administrative functions
  • Ability to travel 10–20% of the time for company meetings, team offsites, training sessions and other business needs
  • Working knowledge of HR systems and processes; UKG experience preferred.
  • Positive attitude, professional, highly motivated, and able to easily build relationships across multiple functions and locations.
  • Strong attention to detail and ability to handle confidential information with professionalism.
  • You’re passionate about creating a positive crew experience and delivering dependable support.
  • You’re organized, self-motivated, and thrive on getting the details right.
  • You enjoy working behind the scenes to ensure smooth HR operations.
  • You’re a team player who jumps in to help wherever needed.
  • Excellent communication and organizational skills.
  • Customer-service mindset with a can-do attitude and commitment to follow-through.
  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
  • Proactive with excellent follow-up and a sense of urgency
  • Strong computer skills and ability to use applications such as Microsoft Word, Excel, PowerPoint, Outlook, and Teams
  • Ability to work independently and within a team as well as thrive in an autonomous environment.  
  • You’re no hero – You know the power of teamwork and celebrate the work of others before your own.
  • You give a sh*t – You believe in acting like an owner and making Vital Farms a place to be proud of.
  • You raise the standards – You know growth can be hard, but you strive to improve yourself and others each day.
  • You can walk in someone else’s boots – You seek to understand other’s viewpoints and think that you get to better answers by sitting on the same side of the table.
  • You don’t walk on eggshells – You’re not afraid to leave the bullsh*t behind and have honest conversations.
  • We recognize that talent comes in many forms. Even if you don’t meet every requirement, we encourage you to apply. You may have strengths we haven’t yet considered! 

What We Bring to the Table: 

  • A fast-paced, energetic, remote environment with passionate people who are leading a movement to bring ethically produced food to the table.
  • Competitive pay and benefits (Medical, Dental, Vision, and Paid Parental Leave, just to name a few).
  • Generous retirement contributions: 401(k) + 3% Contribution from Day 1.
  • Free eggs and butter (yes, really!), along with friends and family discounts.
  • Fun team SWAG that will make you the talk of the town.
  • Professional development opportunities and an amazing team dedicated to your growth.

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