Bilingual Urgent Assistance Fund, Coordinator

Vital Voices Global Partnership is a leading international non-profit organization. We invest in women leaders who are tackling the world’s greatest challenges – from gender-based violence to the climate crisis, economic inequities, and more. We are “venture catalysts,” identifying leaders with a daring vision for change and partnering with them to make that vision a reality. What sets Vital Voices apart is that we make long-term, holistic investments in leaders with bold ideas for change — providing them connections, capacity, a network of their peers, financial support, and visibility for their work. We have provided early support for leaders who went on to become Nobel Peace Laureates, US Youth Poet Laureates, Prime Ministers, award winning innovators and breakthrough social entrepreneurs. Over the past 24 years, we have directly invested in more than 20,000 change-makers across 184 countries, who in turn have improved the lives of millions of people in their communities and countries. 

Today, Vital Voices has a staff of nearly 100 headquartered in Washington, DC. In the coming years we have a bold vision to dramatically scale our impact. In early 2022, we opened the first ever Global Headquarters for Women’s Leadership, a 30,000+ sq. ft. historic building just blocks from the White House on 16th Street. It is a hub of activity, events, and collaborations — bringing together women leaders and their allies to tackle the world’s greatest challenges. 

Mission

Vital Voices invests in women leaders taking on the world’s greatest challenges and accelerates collective action towards an equitable and sustainable world. 

Organizational Goals 2030

1. Scale our proven investment model from 20,000 to 50,000 women leaders - who together will positively impact the lives of one billion people.
2. Make a measurable impact on 1-2 of the greatest challenges as defined by the Vital Voices Global Network - proving the power of collective action. 

Summary

The UAF Program Coordinator (Bilingual, English/Spanish) will support the Voices Against Violence Initiative, with specific focus on streamlining cases for the Urgent Assistance Fund (UAF) Program. This role reports to the UAF Program Manager. In this critical role, this individual will be the backbone of the UAF case management system, ensuring data entry and integrity while streamlining processes for optimal efficiency. We seek a candidate with high analytical skills who thrives in a fast-paced environment, is a self-starter, embodies unwavering accuracy and possesses exceptional attention to detail. Your proficiency in data entry tools and commitment to confidentiality will be invaluable.  

This position is based in Washington, DC with the option of a hybrid work schedule. We are not accepting remote candidates at this time.

Additional responsibilities include:

 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Accurately and efficiently enter case data into our secure database system.
• Prioritize privacy, safety and anonymity in data entry while ensuring a rapid response for UAF cases.
• Consistently review and verify case information for completeness and accuracy in both English and Spanish.
• Perform data edits and updates as needed, ensuring clear and consistent formatting.
• Maintain meticulous organization and structure for case files.
• Provide exceptional customer service by responding to inquiries and resolving data discrepancies.
• Adhere to strict confidentiality and data security protocols.
• DE&I Commitment:  Embrace and model the Vital Voices guiding principles, values, investment, and leadership models with the goal of supporting Vital Voices’ organization culture and success;
• Other duties as assigned.  

Professional Qualifications:  

• Bachelor’s degree in international relations or a related field, plus 2-4 years of relevant work experience required;
• Excellent oral and written communications skills in English required, fluency in Spanish required. 
• Excellent organizational skills as well as attention to detail;
• Ability to prioritize tasks, swiftly shift priorities, and work in a dynamic environment with tight deadlines
• Strong analytical and problem-solving skills, with the ability to identify patterns and draw meaningful conclusions from data;
• Strong computer skills including MS Office applications (esp. Excel, Word, and PowerPoint) required. Salesforce and Asana experience preferred;
• Experience working cross-functionally to support key objectives and to help team members;
• Knowledge providing case management in direct service provision strongly required, with preference for GBV case management;
• Experience working abroad or working closely with international partners strongly preferred;
• Strong demonstrated experience in global women’s issues, refugee issues, and human rights, preferred

This position is an exempt hybrid position based in Washington, DC with two days of required in person attendance at the Vital Voices Headquarters. If and when it is safe to travel, domestic and international travel up to 5% may be required for the position. 

The starting salary range for this position is $59,635 - $84,409 based on experience and ability to have broad impact early.

Benefits:

At Vital Voices, we value our employees and their well-being. That's why we offer a competitive and comprehensive compensation package that includes medical, dental, and vision insurance, 401k match, short and long-term disability, life insurance, HSA, EAP, and more. But that's not all. We believe in giving our employees the flexibility and support they need to thrive in their work and life. That's why we provide generous PTO including wellness flex Fridays, parental leave, earned sabbatical time, and volunteer leave as well as a professional development stipend to support continuous improvement. Join us and be part of a global team that empowers women leaders to transform the world.

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Vital Voices provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vital Voices complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  

Vital Voices expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Vital Voices’ employees to perform their job duties may result in discipline up to and including discharge.  

Staff may experience secondary trauma due to exposure to descriptive and/or graphic gender-based violence content in their work on the urgent assistance program. Vital Voices does not provide work visa sponsorship or relocation assistance for this position.  
 
Applications will be accepted and reviewed on a rolling basis until the position is filled. Only short-listed candidates will be contacted.