Account Manager

Who We Are At VML, you won’t just do the best work of your career. You’ll leave your mark on some of the top brands in Canada. With more than 400 employees across our Montreal, Toronto, Vancouver offices, and another 28,000 in our 150+ offices in 60-plus markets around the world, VML is here to deliver unparalleled global, and local, brand experience (BX), customer experience (CX) and retail commerce (CO) creative solutions for clients – all powered by deep data, marketing technology, and platform prowes

.Account Manager

Job Overview: The Account Manager will play a key role in supporting client relationships, executing campaign initiatives, and ensuring the successful delivery of retail-based campaigns. This individual will be part of an integrated account service team on a key account in the automotive category, working closely with a very experienced Account Director as well as other team members.

Key Responsibilities:

• Client Relationship Support: Assist in maintaining strong relationships with key clients, acting as a supportive point of contact. Help understand client needs, goals, and challenges to contribute to tailored solutions. Support the management of projects and campaigns from inception to delivery, working under the guidance of the Account Director and Account Supervisor.
• Campaign Execution: Support the execution of retail campaigns, ensuring they are delivered on time and within budget. Assist in monitoring and analyzing campaign performance, providing data and observations for future campaign optimizations. Collaborate with cross-functional teams to ensure campaigns are executed effectively.
• Financial Assistance: Assist in managing account budgets and forecasts. Ensure accurate billing and financial reporting in line with agency and client expectations, under the direction of the Account Supervisor.
• Client Presentation and Reporting Support: Assist in preparing presentations to clients, showcasing campaign creative, strategic insights, and recommendations. Support the creation of regular reports to clients, highlighting key performance indicators and outcomes.

Qualifications:

• Bachelor’s degree in marketing, advertising, business, or a related field.
• 1-2 years of experience in account management, preferably within an advertising or marketing agency.
• Experience supporting the management of client accounts.
• Understanding of digital marketing channels, including social media, search, display, programmatic, and content marketing.
• Good communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to multi-task and thrive in a fast-paced, dynamic environment.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 

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