Strategic Operations Executive Partner

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. 

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.  Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. 

We are seeking a multifaceted individual to be our Strategic Operations Executive Partner. This unique position blends the strategic oversight of a Sales Operations Executive, the critical administrative support of an Executive Assistant, and the operational efficiency focus of a Business Manager. The successful candidate will enhance sales effectiveness, provide comprehensive support to the senior sales team, and drive initiatives to ensure smooth and efficient sales operations .

This role requires a process-oriented, empathetic, highly organised, detail-oriented, and adaptable professional with strong communication skills and the ability to manage diverse responsibilities.

What you’ll be doing:

Sales Operations & Analytics

• Sales Process Optimization: Streamline and improve sales workflows, methodologies, and tools to increase efficiency and productivity.
• CRM Management: Ensure CRM maps to sales process, making it frictionless for the sales team to maintain data integrity and use the CRM systems (Salesforce and HubSpot), providing process flows, documentation, training and support to the sales team as needed.
• Data Analysis & Reporting: Develop and maintain sales reports, dashboards, and key performance indicators (KPIs) to provide actionable insights for sales performance, pipeline management, and forecasting.
• Sales Enablement: Assist in the development and deployment of sales training materials, playbooks, and resources to support sales team effectiveness.
• Compensation Support: Collaborate with finance and HR on sales incentive programs and commission calculations.

Executive Assistant & Strategic Support for the sales team

• Pitch and Proposal support: Coordinate… write… assemble…
• Market Research: Conduct research to identify market trends, competitive landscapes, and opportunities for sales growth.
• Meeting Preparation: Prepare agendas, presentations, reports, and other materials for meetings, take minutes, and track action items.
• Confidentiality: Handle sensitive and confidential information with discretion and professionalism.

 

Business Management & Operational Efficiency

• Budget Oversight: Assist in monitoring revenue pipeline, including targets, leads, opportunities, and contracts.
• Process Improvement: Identify bottlenecks and inefficiencies in sales processes and propose solutions for optimisation.

What we want from you:

• Sales Operations & Analytics
• Executive Assistant & Strategic Support for the sales team
• Business Management & Operational Efficiency

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:

We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day:

• Connect Meaningfully
• Inspire Creatively
• Include Purposefully
• Approach Positively

Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday.

Interested in this role? Get in touch with us: vmles.talent@vml.com

Find out more about our capabilities

Visit our VML careers page

 

If you need reasonable adjustments at any point in the application or interview process, please let us know.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Satalia, a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry.    

VML is a leading creative company that combines brand experience, customer experience, and commerce to create connected brands and drive growth.

We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services.   

Led by our founder (who is also WPP’s Chief AI Officer), Satalia’s ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia, your opinion matters and your achievements are celebrated.   

We’re using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate. Using ourselves as a testbed, we’re building the foundations for a new, more effective organisational structure that anyone can use.   

 

We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners.  

 

 

 

WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.