Business Consultant (Salesforce Commerce Cloud)

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. 

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.  Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. 

The opportunity:

Join VML, a leading global creative and tech company, and help shape the future of eCommerce! We're looking for a driven and ambitious Consultant with experience in sectors like FMCG/CPG, B2B, or Omni-channel Retail to join our Business Consultancy team. You'll partner with top-tier clients (e.g., LEGO, Coca-Cola, Ford, Nestlé,), leveraging your eCommerce, digital and business expertise to deliver diverse projects across a range of digital channels.

What you’ll get to do:

• Client Focus: Build strong relationships, understand client needs, and identify opportunities to deliver value. You'll be the bridge between the client and our team's expertise, leading consultancy engagements and managing key stakeholder relationships.
• Strategic Thinking: Provide strategic guidance, conduct business analysis, and develop compelling proposals and roadmaps. You'll bring clarity to ambiguous situations and solve complex challenges, taking ownership of deliverables.
• Proactive Engagement: Be open to learning about clients and their challenges, anticipating their needs and offering proactive solutions. You'll add significant value to their business and build lasting partnerships, identifying opportunities for scope expansion and contributing to cross-capability solutions.
• Digital Expertise: Leverage your in-depth understanding of the eCommerce landscape, digital ecosystems, and platforms like Salesforce Commerce Cloud to craft innovative solutions.
• Continuous Improvement: Stay ahead of industry trends, including advancements in AI and emerging digital technologies, and contribute to the development of our internal methodologies and services. 

What you should have:

•  4-7 years of client-side or consultancy experience in eCommerce, with demonstrated experience in leading projects.
• Excellent working knowledge of digital ecosystems including hands-on experience of Salesforce Commerce Cloud and deep understanding of digital technologies within commerce and martech landscape.
• Digital expertise in FMCG/CPG, Retail, or Automotive.
• Excellent relationship-building and communication skills, with proven ability to manage stakeholder and sponsor relationships.
• Experience in client discovery and information gathering through a variety of methods such as interviews, workshops, surveys, document review, assessments etc.
• Exceptional verbal and written communication skills, with the ability to distil complex information into clear, concise, and easily digestible formats for a range of audiences.
• Confident presenter, adept at articulating insights and recommendations effectively
• Proven problem-solving abilities, with skills to analyse and interpret data and information to unearth challenges, and comprehend the causes
• Strong understanding of digital technologies and selling/trading across multiple channels, coupled with an active use and passion for AI tools to drive efficiency and innovation.
• Naturally curious, you are ambitious and driven, continually seeking new challenges and opportunities to grow and learn.
• Organised with good time management and prioritisation skills, ensuring efficient delivery of projects and managing multiple workstreams simultaneously
• A collaborative team player, working effectively within cross-functional teams and contributing positively to a shared goal 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

Please note that this job is a full-time position located in Poland, but the selection process will be conducted in English. 

Please send over your CV in English. 

We are a part of VML Enterprise Solutions. Learn more about our us on dedicated social media: Instagram VML Enterprise Solutions, our LinkedIn page and YouTube channel. 

In compliance with Polish regulations, VML Enterprise Solutions is committed to fostering a transparent and ethical work environment. We encourage reporting of any potential irregularities or misconduct. For detailed information on our whistle-blower policy and reporting procedures, please refer to our dedicated document.

#LI-EMEA

WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.