Cyber Security Incident Response Manager

Wroclaw, Poland

Join Vonage and help us innovate cloud communications for businesses worldwide!

Why This Role Matters

We’re looking for a Cyber Security Incident Response Manager to lead and enhance our incident response program. In this role, you’ll manage security incidents from detection to resolution, collaborate with cross-functional teams, and drive continuous improvements to our security framework. This is a hands-on leadership role where strategic thinking meets technical expertise.

Your key responsibilities:

  • Lead & Develop the incident response process, providing mentorship and guidance.

  • Enhance Incident Response Strategy, maintaining policies, plans, and procedures.

  • Manage Security Incidents, overseeing detection, containment, eradication, and recovery.

  • Investigate Cyber Threats, conduct root cause analysis, and work with development teams to implement corrective actions.

  • Coordinate with Stakeholders, including internal teams, external vendors, and law enforcement.

What you'll bring

Required

  • 4-5+ years of experience in cyber security incident response.

  • Proven ability to lead and manage incident response teams.

  • Hands-on experience with SIEM, IDS/IPS, and security monitoring tools.

  • Strong understanding of incident response frameworks (NIST, SANS).

  • Deep knowledge of cyber threats, attack vectors, and security vulnerabilities.

  • Excellent analytical, problem-solving, and communication skills.

Experience we consider a plus:

  • Experience in the Telecommunications industry.

  • Certifications such as CISSP, GCSIRT, GCIA, or similar.

How you'll benefit:

At Vonage, we offer exciting work, career growth opportunities, and a collaborative hybrid work environment. In addition to competitive pay and benefits, we provide unlimited discretionary time off and tuition reimbursement.

Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process

#LI-RE1

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. 

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