Senior Sales Trainer (MEDDPICC Expert)
Join Vonage and help us innovate cloud communications for businesses worldwide!
Why this role matters:
Sales Training is responsible for designing and delivering impactful training programs, courses, and materials that empower our sales organization. Our mission is to help sales representatives and teams perform at their best—driving results and delivering exceptional customer experiences.
As a Senior Sales Trainer, you’ll play a key role in researching, developing, facilitating, and evaluating high-value training programs that elevate sales performance and contribute directly to the company’s success.
Your key responsibilities:
- Design and deliver high-impact training programs on MEDDPICC and core sales skills (discovery, objection handling, negotiation, executive presence, storytelling).
- Build reinforcement programs, roleplays, and certification paths that drive lasting adoption and skill mastery.
- Coach sellers and managers to apply MEDDPICC rigor and strengthen broader sales capabilities through live coaching.
- Conduct needs assessments to identify knowledge and skill gaps, aligning training programs to revenue priorities and business objectives.
- Develop and deliver blended learning experiences (live, virtual, and eLearning) for both new hires and experienced sellers across global teams.
- Track training effectiveness using KPIs such as qualification accuracy, pipeline health, win rates, and forecast predictability; identify patterns and recommend improvements.
- Create practical exercises, job aids, and supporting materials (guides, handouts, visual aids) that enable real-world application.
- Partner with Sales Leadership to drive accountability for MEDDPICC adoption and ensure consistency in qualification and forecasting.
- Collaborate with Sales, Product, Marketing, and other stakeholders to adapt content, ensure relevance, and maximize effectiveness.
- Serve as a trusted advisor and advocate for continuous improvement in sales skills, processes, and training practices.
What you’ll bring:
Required:
- 5–7+ years in sales training / enablement with a proven track record of elevating sales team performance.
- Deep expertise in MEDDPICC, with experience training, coaching, and embedding the framework.
- Strong background in sales cycles and sales skills such as discovery, objection handling, presenting, negotiation, and closing.
- Proven ability to engage and inspire sellers through interactive facilitation and impactful coaching.
- Experience creating blended learning paths (live, virtual, and self-paced).
- Ability to influence and build trust with both frontline sellers and senior leadership.
- Data-driven mindset with proven success linking training to measurable business outcomes.
- Demonstrated knowledge of human behavior, adult learning theory, and other factors that drive effective learning and development.
- Excellent communication skills, including writing, speaking, and active listening.
What we consider a plus:
- MEDDPICC Certification
Where you will work:
We are also open to considering fully remote candidates located within the Eastern and Central Time Zones of the United States.
Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening. #LI-HB
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
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