Senior Developer Advocate (Video)

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Communications APIs: 

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.

Why this role matters:

We're looking for a Developer Advocate (Video) to join the Vonage Developer Relations team and drive the successful adoption of our next-generation video platform. In this strategic role, you'll lead developer experience initiatives for our video platform, helping to create tools and resources that ensure users can quickly and painlessly build with our Video API. You will also help with our platform modernization, helping guide the transition from legacy OpenTok infrastructure, and create tools and resources that ensure seamless migration and implementation. Your work will be crucial in helping developers leverage our video and voice APIs effectively, combining technical expertise with strategic insight to drive platform adoption and usage.

As an Developer Advocate (Video), you will be the bridge between our engineering teams, product management, and the developer community, ensuring our video products are accessible and effectively implemented. You'll focus on creating reference implementations, developer resources that showcase the power and scalability of our video platform, and migration tools while facilitating smooth transitions from legacy systems.

Your key responsibilities:

• Technical Content: Create and maintain comprehensive technical documentation, code samples, and tutorials that demonstrate best practices for video API implementation
• Community Education: Host webinars, workshops, and hackathons to educate developers on building and scaling video-driven solutions
• Documentation Tools: Develop and maintain tools that help keep API documentation current, including automated testing of code samples and integration examples.
• Migration Support: Design and develop tools, scripts, and utilities that facilitate seamless migration from legacy OpenTok infrastructure to our modern video platform.
• Product Feedback: Gather and analyze developer feedback to identify opportunities for tooling improvements and new automation solutions.
• Cross-team Collaboration: Work closely with Product, Engineering, and Support teams to ensure tooling aligns with platform capabilities and developer needs.

What you'll bring

Required:

• Strong software development experience with expertise in video/streaming technologies
• Proficiency in multiple programming languages relevant to both server-side and client-side video development
• Experience with API design and implementation
• Strong technical writing and documentation skills
• Excellent problem-solving and debugging skills
• Strong communication skills and ability to work in a remote environment

Experience we consider a plus:

• Previous Developer Experience, Developer Relations or Developer Advocacy experience
• Understanding of WebRTC and real-time communication protocols
• Proficiency in multiple programming languages commonly used for tooling and server-side development
• Familiarity with cloud communication platforms (CPaaS), Network APIs, and Vonage APIs
• Background in creating developer documentation and technical content

How you’ll benefit:

• Private Medical Insurance
• Group Pension Plan
• Life Insurance and Group Personal Accident
• Ericsson Care Line (EAP)
• Discretionary Time Off (DTO)
• Volunteer Time (VTO)

#LI-AR1-WW1

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

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Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.