Sales Trainer

Join Vonage and help us innovate cloud communications for businesses worldwide!

Why this role matters:

Our Sales Enablement team provides the foundation for sales excellence. In the role of Sales Trainer II, you will be the go-to person on our sales tools and internal processes, ensuring our entire sales force knows exactly how to use our stack to win. You will create and facilitate high-impact training that translates technical software into tactical sales wins, empowering our team to move faster and operate with more precision than ever before.

Your key responsibilities:

• Act as the subject matter expert for the sales tech stack (e.g., Salesforce, Gong, 6Sense, Highspot). 
• Deliver training that ensures sellers are not just proficient in the tools, but are using them to drive better sales outcomes.
• Conduct training sessions on our internal sales lifecycle, from lead management to deal closure. Ensure all sellers understand our "Rules of Engagement" and maintain high standards of data integrity.
• Facilitate the technical and process-oriented segments of the Sales Onboarding program. Partner with the Onboarding Lead to ensure new hires are successfully ramped on our specific workflows and tools.
• Develop and update practical learning assets, including eLearnings, "how-to" videos, system workflow guides, and process checklists that simplify complex tasks for the sales team.
• Lead live workshops and virtual webinars for both new hires and tenured reps, focusing on "learning by doing" through interactive screen-sharing and role-play exercises.
• Work closely with Sales Operations to document new system updates or workflow changes, translating technical backend updates into clear, actionable training for the front-line.
• Monitor tool usage and process compliance data to identify teams or individuals who may need additional "refresher" training or targeted coaching.
• Regularly audit the training library to ensure all system screenshots, messaging scripts, and process flows are accurate and reflect the current state of the business.

What you’ll bring:

Required:

• 2–4 years of experience in sales training & enablement. 
• Strong Facilitation Skills: A confident and clear presenter who can break down technical or process-heavy topics into simple, actionable steps for a diverse audience.
• Sales Process Fluency: A solid understanding of the B2B sales cycle (prospecting, discovery, and pipeline management) and why following a unified process is critical to team success.
• Tech Stack Proficiency: High proficiency in Salesforce and Sales Engagement Platforms (e.g., Gong, 6Sense, Highspot, Linkedin Sales Navigator). You are comfortable being the "power user" who helps others navigate the tools.
• Instructional Design Basics: Experience creating clean, professional training materials, slide decks, and screen-recorded tutorials. Previous experience using Articulate or similar authoring tools is a must. 
• Collaboration Skills: Ability to work effectively with Sales Ops, Product Marketing, and Sales Managers to ensure training content is technically accurate and field-relevant.
• Detail-Oriented: A passion for accuracy and a "get it right" mindset when it comes to documenting internal processes and system workflows.

Experience we consider a plus:

• Previous experience as a Seller, SDR or within Sales Ops. 
• Background in the formal sales methodology MEDDPICC.

Where you will work:

This position offers a hybrid work arrangement based out of our London office, with the flexibility to work remotely. We are also open to considering fully remote candidates located within England.

Sponsorship is not available. Legal authorization to work in England is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening. 

How you’ll benefit:

• Company Bonus or Commission Structure (depending on the role)
• Medical, Dental, and Vision Coverage Options
• 401(k) Savings Plan
• Company-Paid Basic Life and AD&D Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Maternity/Parental Leave
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Employee Support Program (EAP)
• Voluntary Supplemental Insurance
• Lifestyle Benefits
• Volunteer Time Off (VTO)
• Tuition Reimbursement - available for select positions; full details will be shared during the interview process

#LI-HB

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice. 

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.