SDET II

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Engineering Mission: We embody the notion of what's next now!

We envision, develop and manage technology to connect the world.

Our team brings excellence, passion, creativity and curiosity to the job.

We look at the business environment and technologies in new and challenging ways, striving to develop and deliver integrated whole-system solutions to meet our customers' ever-changing needs.

Why this role matters:

We are looking for an analytical and experienced SDET to join our Business Applications Engineering team — someone who thrives in a fast-paced, collaborative environment and is passionate about delivering high-quality software at scale.

In this role, you will own the design and execution of end-to-end, integration, and API test strategies across cloud-based SaaS platforms. You will work hand-in-hand with developers, product managers, and scrum masters to embed quality throughout the SDLC — from requirements review to production. You will integrate automated tests into CI/CD pipelines, champion shift-left testing practices, and leverage AI-assisted tools to accelerate test development.

We are an enterprise corporation with the goal to revolutionize the way people communicate in the 21st century, and we are looking for the best people to join our winning team and help us make this vision a reality!

What will you do:

• Develop, maintain, and execute functional test plans for application projects
• Test run-the-business changes against acceptance criteria
• Collaborate closely with developers, product managers, product owners, and scrum masters to research and understand applications, review requirements, create test cases, design test plans, and report bugs via JIRA tickets
• Utilize applications such as Okta, JIRA, AWS, and more
• Document, track, and escalate issues to build effective relationships through partnerships and collaboration
• Implement and take responsibility for end-to-end (E2E), integration, and API tests across individual components and full system flows
• Integrate automated tests into CI/CD pipelines (Jenkins, GitHub Actions)
• Contribute to shift-left testing practices and quality engineering initiatives
• Use AI-assisted tools (e.g., GitHub Copilot) to accelerate test development
• Support performance and reliability testing where applicable

What you will bring:

• At least 4+ years of QA experience
• Advantage — BS or BA in Business Operations, Computer Science, Information Services, or related discipline preferred
• Experience running QA efforts for projects on integrated systems
• Proven experience testing SaaS platforms in cloud environments (AWS / Azure / Google Cloud)
• Strong background in test automation — framework design, CI/CD integration, and automation strategy
• Hands-on experience with automation tools such as Playwright / Cypress / Selenium / K6 / JMeter
• Proficiency with CI/CD tools such as Jenkins / GitHub Actions / GitLab CI
• Programming/Scripting languages — JavaScript / TypeScript / Java / Python
• Frameworks — Playwright / Cypress / Selenium, Jest / Chai / Mocha / TestNG / Pytest
• Solid knowledge of API testing, microservices architecture, and cloud-native applications
• Tool experience: Postman or SoapUI
• Independent, self-motivated, creative, and proactive — able to work successfully in a fast-paced environment across diverse technologies, labs, and architectures
• Ability to troubleshoot, analyze, and report product defects in an easy-to-reproduce manner
• Ability to operate in a dynamic, team-oriented environment and meet tight deadlines
• Excellent communication and stakeholder management skills — able to influence at all levels
• Experience working in Agile/Scrum environments with cross-functional teams

Nice to have:

• Familiarity with Cloud Telephony solutions (including VoIP, SIP, PBX)
• Experience with Docker, Kubernetes, or EKS
• Experience with Kibana or other logging tools
• Exposure to AI-driven testing approaches or self-healing tests
• Experience with performance testing using K6 or other performance testing tools

#LI-CK1

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

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Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.