New

Sr. Mobile Networks Thought Leadership Writer

Work from Home -US

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Communications APIs & Applications:

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.

Our Applications business unit focuses on delivering a suite of advanced communication tools designed to enhance customer engagement. From cloud contact centers to feature-rich unified communications solutions, our Applications team is dedicated to providing businesses with the tools they need to streamline operations and improve customer experiences.

Why this role matters:

The Content team is looking for a Senior Thought Leadership Writer to own the long-form voice that shapes how the world's most influential business and technology leaders think about the potential of mobile networks and their role in transforming how enterprises connect, operate, and compete. This person is part journalist, part researcher, part strategist — someone who can independently identify the ideas worth writing about, do the work to make those ideas defensible and original, and translate them into authoritative content that earns the attention of both C-Suite audiences at global enterprises as well as the senior technical decision-makers at telecommunications companies and service operators who are responsible for building, managing, and modernizing the developer platforms and API ecosystems that power their networks.

This is not a role for someone who executes on briefs. It's for someone who writes the brief — and then delivers content that changes the conversation.

Your key responsibilities:

  • Own the development of high-impact, long-form thought leadership content across formats including white papers, research reports, executive bylines, contributed articles, deep-dive guides, and point-of-view essays
  • Independently conduct research to surface cutting-edge topics, emerging trends, and market shifts — synthesizing industry data, analyst reports, and primary sources into compelling, original narratives
  • Keep a pulse on competitor and market trends to identify content whitespace and ensure Vonage's thought leadership is genuinely differentiated
  • Develop and maintain a deep understanding of how mobile network evolution — including 5G, network APIs, AI, and cloud-native infrastructure — is reshaping enterprise tech stacks, digital services, and business operations — and translate that understanding into content that resonates with senior decision-makers across both enterprise and service operator/CSP audiences
  • Write for distinct audiences — with a particular focus on C-Suite enterprise readers (Chief Executive Officers, Chief Information Officers, Chief Digital Officers) and senior operator/CSP stakeholders including those responsible for network strategy, product development, and enterprise services
  • Partner closely across Marketing and subject matter experts to ensure content reflects Vonage's most current positioning and strategic narrative
  • Bring a journalist's instinct to every assignment — pursuing original angles, conducting interviews and background research, and building arguments grounded in evidence
  • Contribute to Vonage's overall content strategy by identifying new thought leadership opportunities and advocating for the ideas, formats, and publishing channels that will drive the greatest impact

What you’ll bring:

Required:

  • 7-10+ years of professional writing experience, with a demonstrated track record of producing long-form thought leadership, editorial content, or investigative journalism at a high level
  • Deep, fluent knowledge of mobile networks and cloud communications — including 5G, network-as-a-service, cloud-native architecture, CPaaS, network APIs (e.g., CAMARA/Open Gateway), and the strategic and commercial implications of network evolution for both enterprises and Communications Service Providers
  • Proven understanding of the operator/CSP landscape — including how CSPs are transforming their business models, monetizing network assets, and partnering with enterprise technology providers; this is a required expertise, not a nice to have
  • Proven ability to conduct independent research, synthesize complex information, and develop original, defensible points of view without relying on prescribed briefs or talking points
  • Strong analytical instincts and experience performing competitor content analysis and monitoring market trends to inform editorial strategy
  • Experience writing for C-Suite audiences — an innate understanding of what earns executive attention and credibility
  • Experience working directly with or interviewing senior executives and subject matter experts
  • Demonstrated ability to write for both enterprise decision-makers and operator/CSP audiences — understanding that these audiences have distinct priorities, vocabularies, and buying contexts, and tailoring content accordingly without sacrificing depth or authority
  • Exceptional editorial judgment: you know the difference between a story and a press release, between a genuine insight and a repackaged vendor claim
  • Comfort working in a fast-moving, matrixed B2B technology environment with multiple stakeholders and evolving priorities
  • Strong portfolio demonstrating long-form writing on complex, high-stakes topics — preferably in enterprise technology, telecommunications, cloud infrastructure, or network strategy

Experience we consider a plus:

  • Direct experience writing for or within a CSP, network operator, or telecom technology vendor; familiarity with the CPaaS, cloud communications, or enterprise SaaS market
  • Bachelor's degree or higher; degree in Journalism, English, Communications, or a related field preferred — equivalent experience in investigative or enterprise reporting considered.
  • Additional preferred education backgrounds: Political Science or Public Policy (for analytical rigor and systems thinking), Computer Science or Information Technology (for deep technical fluency), Business Administration / MBA (for enterprise strategy credibility), or Electrical Engineering / Telecommunications (for network infrastructure depth)

Where you will work:

We are open to considering fully remote candidates located within the United States.

Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening. 

How you’ll benefit:

  • Company Bonus or Commission Structure (depending on the role)
  • Medical, Dental, and Vision Coverage Options
  • 401(k) Savings Plan
  • Company-Paid Basic Life and AD&D Insurance
  • Short-Term Disability (STD)
  • Long-Term Disability (LTD)
  • Maternity/Parental Leave
  • Flexible Spending Accounts (FSA)
  • Health Savings Account (HSA)
  • Employee Support Program (EAP)
  • Voluntary Supplemental Insurance
  • Lifestyle Benefits
  • Volunteer Time Off (VTO)
  • Tuition Reimbursement - available for select positions; full details will be shared during the interview process

Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity. #LI-HB

US Pay Transparency

$145,024 - $190,000 USD

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice. 

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Vonage’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.