Patient Navigator (MSW, Practicum, or Work-Study)

Job Title: Patient Navigator
Effective Date: January 2025
Classification: Volunteer
Term: Through Date

Job Summary:

The Link Health Patient Health Navigators will assist individuals and families in navigating and enrolling in government assistance programs such as HEAP, Supplemental Nutrition Assistance Program, Lifeline, and other state/federal benefits as a way to address social determinants of health. This role combines social services, client support, data management, and public assistance knowledge with components of health equity. 

Link Health’s Theory of Change: Link Health actively seeks to assist eligible people in the navigation and enrollment in benefit programs that address crucial needs like affordable internet, food access, healthcare support, and housing resources.

To do this we will utilize community-centered approaches that leverage data, technology, and partnerships. This will reduce barriers & connect underserved populations to the benefits available to them for improved economic stability and health outcomes.

Duties/Responsibilities:

• Dedicate 8 hours per month directly to PN’s assigned clinic.
•  Dedicate 2 hours per month to a combination of team huddles, networking, learning opportunities, and professional development workshops outside.
• Support patients directly in navigating benefits applications and engage with the community at our partner clinics.
• Sign patients up for specified programs through Link Health’s dashboard
• Communicate professionally and appropriately with the leadership team and Senior Patient Navigators.
• Complete all required compliance documentation.
• Opportunity to write & publish op/ed, conduct research, and present research at conferences. 

Required Skills/Abilities:

• Outgoing personality & an ability to work with people from a variety of backgrounds.
• Positive, proactive, and personable team player that is goal-oriented.
• Ability to work independently and as part of a collaborative team.
• Special interest in building power to dismantle social, & economic oppression.
• Speaking Spanish preferred 
• Demonstrated ability to work collaboratively to gain trust and give respect to others through honesty, integrity, kindness, empathy, and authenticity.
• Drive to seek what can be improved and offer ways to fix any potential roadblocks.
• Comfort admitting what you don’t know and recognizing that feedback is part of the learning process.