B2B Solutions Engineer
About the Team
The Solution Engineer team at VTEX is a core part of the sales organization, acting as both the technical backbone and strategic advisor throughout the pre-sales process. This team collaborates closely with Sales, System Integrators, and Professional Services to design scalable, future-proof solutions that meet the unique needs of each potential client. Team members combine strong software development and system architecture skills with a deep understanding of digital commerce and a results-driven, business-oriented mindset.
The team operates in a fast-paced, knowledge-driven environment where autonomy, curiosity, and continuous learning are essential. Solution Engineers are expected to proactively seek out knowledge and stay current with the VTEX platform's evolving capabilities. They thrive in an extreme owership culture—where if an out-of-the-box solution isn’t available, they find a path forward through third-party integrations or custom VTEX app development. Their mission is to identify client goals and transform them into tangible, long-term business outcomes through technically sound and innovative solutions.
About the Role
As a Solution Engineer at VTEX, you will be a key player in the sales process, working alongside Account Executives to support technical discovery, solution design, and client alignment throughout the pre-sales journey. This role demands a unique blend of technical expertise and business acumen, with strong knowledge of B2B commerce being essential to succeed. You will engage directly with senior IT stakeholders, guiding them through complex digital transformation discussions and crafting tailored, technically feasible solutions that address both strategic goals and operational challenges.
Your responsibilities will include demonstrating the VTEX platform and its capabilities, responding to RFPs, developing technical documentation, building proof of concepts (PoCs), and leading technical conversations through to contract signature. Once the deal is closed, you will facilitate a thorough handover of project context and documentation to the Customer Experience (CX) team to ensure a smooth implementation.
This role is ideal for a self-driven, solution-oriented professional who is passionate about digital commerce and excited by the opportunity to shape transformative commerce experiences for enterprise clients.
*For this position you are required to attend the office 4 days a week (Monday - Thursday), and remote work on Friday.
Who you are
- You have experience in developing working relationships across all levels of management, internally and externally;
- You have experience in pre-selling or selling ecommerce solutions and technical knowledge for platform and integration models via API;
- You have deep knowledge in B2B Commerce;
- You can work multi-functionally with colleagues and managers, internally and externally;
- You can translate complexity into action plans and communications;
- You translate the customers' needs into business and architectural solutions;
- You have a tech & math mindset, providing simple solutions to complex problems;
- You have advanced English knowledge (preferred);
- 7+ years of experience as a B2B Solutions Engineer.
About VTEX
VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2.400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3.400 active online stores across 43 countries (as of FY ended on December 31, 2024).
Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com.
At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together.
Benefits
- Competitive compensation
- Extended parental leave
- Medical insurance
- Ticket restaurant
- Life Insurance
- Legal plan
- Language scholarship: 65% subsidies in English, Spanish, Portuguese courses
- Free shipping on 1000+ VTEX store
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