New

North America Legal Operations Manager

Manhattan, New York; Miami, Florida

About the Role

We are seeking a Legal Operations Manager to oversee and streamline our contract review and management processes in the U.S. This role will be responsible for ensuring that all commercial contracts are reviewed efficiently, risks are identified and escalated, and internal stakeholders are supported with clear guidance and tools.
The ideal candidate has strong experience in contracts management, excellent attention to detail, and the ability to balance legal risk with business priorities.

Key Responsibilities
  • Contract Review & Management
    • Review, draft, and negotiate a wide range of commercial agreements (vendor, customer, partnership, SaaS, NDAs, MSAs, SOWs).
    • Ensure contracts align with company policies, compliance requirements, and risk appetite.
    • Manage the end-to-end contract lifecycle, including intake, redlines, approvals, and execution.
  • Legal Operations & Process Improvement
    • Develop and implement standardized processes for contract review and approval.
    • Own and optimize the contract management system (CLM) or related tools.
    • Track and report contract metrics (turnaround times, volume, risk exposure).
  • Cross-Functional Collaboration
    • Partner with Sales, Procurement, Finance, and Operations to support business needs while protecting company interests.
    • Act as a point of escalation for contract-related questions.
    • Provide training and guidance to teams on contract policies and best practices.
  • Governance & Compliance
    • Maintain an organized repository of executed contracts and templates.
    • Ensure compliance with applicable laws, regulations, and internal policies.
    • Support audits and regulatory requests as needed.

Who you are

  • Bachelor’s degree required; JD, paralegal certification, or equivalent legal background preferred.
  • 5+ years of experience in legal operations, contracts management, or related legal/commercial role.
  • Strong understanding of commercial contract terms and negotiation practices.
  • Experience implementing or managing contract management systems.
  • Excellent communication skills and ability to work cross-functionally with executives and business teams.
  • Detail-oriented with strong organizational and project management skills.
  • Comfortable working independently in a fast-paced, high-growth environment.
 

About VTEX

VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2.400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3.400 active online stores across 43 countries (as of FY ended on December 31, 2024).
Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com.
At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together.

Benefits

  • Competitive compensation
  • Extended parental leave
  • Medical insurance
  • Ticket restaurant
  • Life Insurance
  • Legal plan
  • Language scholarship: 65% subsidies in English, Spanish, Portuguese courses
  • Free shipping on 1000+ VTEX store

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