About the Role

As an AI Agents Developer at  Weni by VTEX, you will focus on designing, building, and evolving intelligent agents for our Agent Gallery. These agents will address real business challenges and unlock practical use cases for the e-commerce ecosystem.

While your primary responsibility is to create and optimize agents that deliver tangible value for our clients, you may also support implementations and activations when necessary, collaborating with Solutions Engineers and other teams to ensure a smooth experience for customers.

Your ultimate goal is to craft scalable and impactful AI agents that accelerate adoption, solve client problems, and maximize the potential of the Weni Platform.

What you will do

• Agent Development: Design, build, and maintain intelligent agents tailored to e-commerce use cases, ensuring they are scalable, effective, and easy to adopt.
• Use Case Research: Identify and translate common challenges in retail, marketplace, and digital commerce into agent-driven solutions.
• Experimentation: Develop proofs of concept (POCs), prototypes, and experiments to validate new ideas and test potential agents for the gallery.
• Agent Optimization: Continuously improve agent performance by refining workflows, enhancing usability, and monitoring outcomes.
• Client Support (as needed): Assist in implementations, activations, or testing activities in collaboration with the Solutions Engineering team when required.
• Collaboration: Work closely with product managers, engineers, and client-facing teams to align agent development with business and client needs.
• Knowledge Sharing: Provide documentation, training materials, and demonstrations to help internal teams and clients understand and leverage the agents

Who you are

• You have hands-on experience building or configuring AI solutions, chatbots, or automation workflows.
• You have a technical and analytical mindset, able to break down complex processes into simple, effective solutions.
• You are fluent in Spanish (a plus).
• You have advanced English.
• You understand the retail, marketplace, and digital commerce domains and how automation can enhance the customer journey.
• You thrive in collaborative, cross-functional environments and are comfortable experimenting and iterating on new ideas.
• You are proactive, detail-oriented, and motivated by building solutions that create measurable impact.

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About VTEX

VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2,400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3,400 active online stores across 43 countries (as of FY ended on December 31, 2024).

Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com.

At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together.

About Weni by VTEX

Weni by VTEX is a business unit of VTEX dedicated to enterprise customer experience solutions powered by artificial intelligence, designed for brands and retailers.

With the Weni Platform, we redefine sales and post-sales journeys through hyperautomation and the smart integration of data into conversational channels, delivering faster, more personalized, and more efficient experiences for consumers.

Benefits

• Health, dental, and life insurance with national coverage provided by VTEX;
• Language development incentive program (English, Spanish, Portuguese);
• Flexible meal allowance;
• Extended parental leaves;
• Flexible work schedule and remote-first culture;
• Financial assistance to build your work-from-home setup;
• Wellness program;