New

VP, Solution Architecture

Miami, Florida

About the Role

We are looking for a VP of Solution Architecture to lead and transform VTEX’s global Solution Architecture organization.

At VTEX, Solution Architecture is primarily an implementation organization. The team is responsible for helping enterprise customers successfully implement and scale complex B2B and B2C commerce operations on the VTEX platform.

Reporting directly to the Chief Revenue Officer, you will lead the global SA discipline across North America, Brazil, Latin America, and Europe. Your mandate is to evolve the organization from a project-based delivery model into a scalable onboarding function that improves implementation outcomes, accelerates Time to Revenue, and raises the quality and consistency of commerce implementations across the full customer portfolio.

This is a transformation role. You will combine executive leadership, deep implementation experience, technical credibility, strong people management, and the ability to operate effectively in high-pressure customer situations.

Your responsibilities will include:

  • Define and lead the global strategy for Solution Architecture, transforming the function to support implementation and onboarding outcomes across the full customer portfolio.
  • Own implementation performance, including implementation time, quality of delivery, backlog loss, and their impact on Time to Revenue.
  • Use AI as a core lever to redesign processes, knowledge-sharing, tooling, and ways of working across the organization.
  • Build mechanisms, standards, and capabilities that enable customers and systems integrators to implement successfully at scale.
  • Lead and develop regional SA leaders and Individual Contributors, and build a high-performing, collaborative global organization that consistently raises its technical and execution standards.
  • Establish scalable playbooks, architecture standards, operating mechanisms, and best practices that improve consistency and quality across complex commerce implementations.
  • Serve as a senior executive escalation point for critical implementations, navigating difficult customer situations and high-stakes conversations with senior stakeholders.
  • Build trusted relationships with CEOs, CIOs, CTOs, Enterprise Architects, and other senior customer leaders, representing VTEX with credibility in both strategic and deeply technical discussions.
  • Partner closely with Product, Engineering, Customer Success, Sales, and other functions to improve the end-to-end onboarding experience and customer outcomes.

This role requires frequent international travel and regular presence with customers, regional teams, and strategic stakeholders. Whenever not traveling, you are required to attend the Miami office four days a week, from Monday to Thursday, with remote work on Fridays.

About the Team

Solution Architecture at VTEX is a global implementation organization responsible for helping enterprise customers design, implement, and scale their commerce operations on the VTEX platform.

The team brings together highly experienced technical professionals across four regions and plays a critical role in implementation quality, customer onboarding, and Time to Revenue.

The next phase for the organization is about scale. We are evolving from a model centered primarily on individual project allocation to one where Solution Architecture creates the standards, mechanisms, knowledge, and capabilities that improve implementation outcomes across the entire customer portfolio.

This role will lead that transformation while continuing to develop a strong technical organization, strengthen regional leadership, and create an environment where highly talented individuals operate as a truly global team.

Who you are

  • You have 15+ years of experience across Solution Architecture, Professional Services, Enterprise Architecture, digital transformation, or similar customer-facing technical organizations.
  • You have significant leadership experience managing and developing senior technical teams and leaders, ideally across multiple regions, and have already operated successfully in a senior leadership role such as Director, VP, or equivalent.
  • You have a strong track record leading organizational transformation and building scalable operating models.
  • You have deep experience with complex enterprise implementations and strong knowledge of architecture, systems integration, APIs, cloud platforms, and modern technology ecosystems.
  • You have demonstrated experience using AI to transform technical organizations, improve efficiency, strengthen solution quality, and accelerate customer outcomes.
  • You have significant experience leading or operating across international markets, with exposure to the United States, Europe, and Latin America.
  • You combine strong technical credibility with exceptional executive presence and are comfortable handling difficult, high-pressure conversations with CEOs, CIOs, CTOs, Enterprise Architects, and other senior stakeholders.
  • You are a strong people leader who can develop leaders and Individual Contributors, raise the performance bar, build motivation, and create a culture of collaboration and shared accountability.
  • You have experience working with systems integrators and understand how to influence external delivery ecosystems through standards, enablement, and scalable mechanisms.
  • You are customer-obsessed, commercially minded, pragmatic, and comfortable moving between executive strategy and hands-on operational execution.
  • You are fluent in English, comfortable operating in a global environment, and available for frequent international travel.

Desirable

  • Significant experience with enterprise commerce, e-commerce platforms, or complex B2B and B2C digital commerce ecosystems.
  • Strong understanding of composable commerce, MACH architecture, and emerging AI-enabled commerce technologies.
  • Exposure to and knowledge about the VTEX platform.
  • Portuguese proficiency.
  • Spanish proficiency.
  • Experience in high-growth or fast-changing technology companies.
  • An entrepreneurial background, including previous experience as a founder or business owner.

About VTEX

VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2.400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3.400 active online stores across 43 countries (as of FY ended on December 31, 2024).
Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com.
At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together.

Benefits

You’ll be entitled to a comprehensive benefits package, including:

  • Medical Insurance
  • Dental, Vision & Life Insurances
  • Meal voucher
  • 401(k) Retirement Plan
  • Friday in Focus: dedicated Friday afternoons for personal development and well-being
  • Transportation Allowance (optional)
  • Workout benefit
  • + many more!

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
    • Extensive experience leading enterprise implementations within commerce or e-commerce environments
    • Extensive experience leading complex enterprise implementations, but outside commerce or e-commerce
    • Significant experience with commerce platforms or ecosystems, but not primarily in implementation leadership
    • Some exposure to enterprise implementations or commerce
    • Limited or no relevant experience
  •  
Select...
Select...
Select...

Please provided these information in your local currency and considering gross remuneration. The answer will help us to create an interesting offer to you.

Select...

(A Public Officer stands for anyone who, even if transitionally, occasionally or without remuneration, holds a position, employment or public function in government bodies, state entities or diplomatic representations, as well as in legal entities controlled, directly or indirectly, by the government or in international public organizations.)

Select...
Select...

Privacy Notice
The personal data provided during this selection process will be collected and used exclusively for the purpose of evaluating and selecting candidates. By proceeding with your registration, you are aware of the collection, use, and storage of your personal data by VTEX. For further details on how your data will be processed, please visit https://vtex.com/us-en/privacy-and-agreements/hiring-notice/. You will find information on (i) how personal data is processed in VTEX selection processes; (ii) what types of data VTEX collects; (iii) your rights as a data subject; and (iv) how long VTEX processes your data. If you have any questions, please contact our DPO at dpo@vtex.com or request the exercise of your rights as a data subject at https://vtex.com/us-en/data-request.

Select...

The information shared with you during this selection process is strictly confidential and is intended for your evaluation only, and it must be kept strictly confidential by you. It is prohibited to disclose, copy, reproduce or use this information for any other purpose without VTEX's prior authorization in writing. By enrolling in this selection process, you acknowledge that the improper use of the information shared with you may result in losses for VTEX, which may be the subject to remedies.

The obligation of confidentiality will remain in force even after the completion of the selection process. By proceeding with your application, you certify that you read, understood, and agree to the confidentiality terms set forth therein.

If you have any questions about your confidentiality responsibilities or need to report any violation or suspected violation, please immediately contact VTEX's designated contact.

We appreciate your cooperation in protecting and preserving VTEX's confidential information.

Demographic Questions

We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment or affect your job application. Additionally, this is not public information, meaning that it will not be shared to your recruiting team nor interviewers.

Select...
Select...
Select...
Select...