Incident Response Manager

Who We Are

Vultr is on a mission to make high-performance cloud computing easy to use, affordable, and locally accessible for businesses and developers around the world.  With 32 cloud data center locations around the world, Vultr has served over 1.5 million customers across 185 countries with flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. Founded by David Aninowsky and completely bootstrapped, Vultr has become the world’s largest privately-held cloud computing company without ever raising equity financing.

Why Vultr

Simply put, Vultr is committed to providing businesses worldwide with the best price-to-performance of any cloud computing platform. Our global reach of data centers and strategic new partnerships provide the foundation to maximize the impact of our existing services, new product improvements, and releases, which in turn, is a catalyst for your own success. Vultr is taking flight, and this is your opportunity to leave your mark on the future of Cloud Infrastructure! 

Vultr Cares

• A 100% remote work environment + a company-wide virtual get together
• 401(k) plan that matches 100% up to 4% with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan + take off your birthday!
• Commitment matters to Vultr! Increased PTO at 3 year anniversary + 1 month sabbatical at 5 year anniversary + Anniversary Bonus each year
• $500 first year remote office setup + $400 each year following for new equipment
• Monthly internet reimbursement up to $75
• $50 per month for a gym membership

Join Vultr

The Security Operations team is a central pillar of our growth strategy, and we are looking for a Manager of Incident Response to oversee the day-to-day operations of the incident management and response team. This role involves executing incident response strategies, coordinating with cross-functional teams during security incidents, and improving processes based on post-incident reviews. The Manager of Incident Response will also ensure the readiness of the organization by supporting team development, maintaining incident response tools, and aligning with industry standards and regulatory requirements.

What to expect: 

Manage and coordinate the incident response team in identifying, handling, and mitigating security incidents.Execute incident response plans, playbooks, and standard operating procedures, ensuring they are adhered to during incidents. Conduct investigations and analyze security incidents to identify root cause and recommend corrective actions. Collaborate with internal teams to facilitate communication and coordination during incident response efforts. Monitor security alerts to ensure timely response to threats and escalate when necessary. Participate in post-incident reviews to gather lessons learned and recommend improvements to the incident response process. Train and support team members to ensure they follow best practices in incident response.Ensure compliance with regulatory requirements and maintain awareness of emerging threats and trends in cybersecurity. Contribute to the development of the incident response team, setting expectations and helping to achieve incident response objectives. Assist in evaluating and recommending tools and technologies that enhance the incident response team’s capabilities.

Our ideal candidate will have: 

Education:

• Bachelor’s degree in computer science, information security, or a related field. 

Professional Experience:

• At least 7 years of experience in information security, with 3 years in an incident response or security operations role.
• Experience in managing incident response efforts within a medium to large organization.
• Proven ability to handle moderate-to-high-severity incidents and contribute to their resolution.

Certifications:

• Relevant industry certifications such as GCIH (GIAC Certified Incident Handler), GCFA (GIAC Certified Forensic Analyst), or similar.

Technical Skills:

• Extensive experience in managing and responding to complex security incidents across various environments, including cloud and on-premises infrastructures.
• Proficiency in Linux and Windows operating systems, with the ability to identify, investigate, and respond to security breaches within these systems.
• Hands-on expertise with automation and scripting languages, such as Python, Bash, and PowerShell, to automate incident detection, response workflows, and forensic data collection.
• In-depth knowledge of security monitoring tools, including platforms for real-time incident detection and forensic analysis.
• Strong understanding of network security technologies, including firewalls, VPNs, intrusion detection/prevention systems, and packet capture/analysis tools, to track and mitigate threat vectors.
• Advanced forensic investigation skills using tools for system and memory analysis.

• Experience with orchestration, automation, and response tools to streamline and enhance incident response processes.

• Knowledge of threat intelligence frameworks to improve detection and response strategies.

• Familiarity with malware analysis techniques and tools to understand threats, reverse engineer attacks, and develop defense strategies.

• Experience in conducting tabletop exercises and incident simulations to assess and improve incident response capabilities.

Soft Skills:

• Strong leadership and team-building skills, with the ability to manage and mentor junior team members.
• Effective communication skills to convey security issues to both technical and non-technical audiences.
• Ability to handle multiple tasks and work in a dynamic, fast-paced environment.
• Other Requirements:
• Up-to-date knowledge of cybersecurity threats and mitigation strategies.
• Experience working with regulatory compliance requirements.
• Availability to support 24/7 incident response efforts when necessary.

Compensation: 120-140k Salary + Variable Bonus

Vultr is committed to an inclusive workforce where diversity is celebrated and supported. All employment decisions at Vultr are based on business needs, job requirements, and individual qualifications.

Vultr regards the lawful and correct use of personal information as important to the accomplishment of our objectives, to the success of our operations and to maintaining confidence between those with whom we deal and ourselves. As such the use of various key privacy controls enables Vultr’s treatment of personal information to meet current regulatory guidelines and laws.

Workforce members have the right under US state law where and when applicable and certain other privacy and data protection laws, as applicable, to: fair and equal treatment, knowing what personal data we gather and retain, for what purpose, and the ability to access and/or delete such data. You also have the right to opt out of communications from Vultr and approved third- parties at any time.