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(Fully Remote) - English and Georgian Speaking Support Associate Full-Time

Tbilisi, Georgia

Please note: This remote opportunity is only available to candidates who reside in Tbilisi, Rustavi, Kutaisi and Batumi. 

Additionally, the role is offered as a 6-month fixed-term contract. While there is no guarantee of extension or permanent employment, any future opportunities will be based on business needs.

Are you a strong communicator? Do you thrive in a dynamic environment? Love helping people and solving problems? If your answer is yes, then this opportunity might be perfect for you! 🤩

​​We’re looking for full-time (40 hrs/week) Support Associates who are fluent in Georgian and have professional working proficiency in English (B2+), both written and spoken. 

You'll join our remote support team as part of our Shared Service Center, supporting multiple Wolt countries around the world.

  • 🌏 Grow with one of the world's fastest-growing tech companies. Build your skills, expand your experience, and be part of a team that invests in your success.

  • 🚀 Build a career, not just experience. Join a global team where you'll develop valuable skills, grow professionally, and make an impact from day one.

  • ✨Your next opportunity starts here. Join a team that values growth, collaboration, and helping people succeed every step of the way.

What You’ll Be Doing💙

  • Assisting customers, courier partners, and venues across multiple countries via live chat and phone

  • Helping ensure smooth and efficient delivery operations

  • Growing your skills while working with teams across Wolt to improve our support operations

What We’re Looking For🌟

No previous customer service experience? No problem! We’ll teach you everything you need to know. If you do have experience, that’s a bonus - but not a requirement.

We’d love to meet you if you:

  • Are a clear and empathetic communicator with a naturally customer-focused approach;

  • Learn new things quickly and feel comfortable handling multiple tasks in a fast-paced environment;

  • Have availability to work 5 days per week across different shift types, including mornings, evenings, and weekends, as our operation runs 24/7;

  • Have written and spoken fluency in Georgian and have professional working proficiency in English;

  • Work well independently and feel comfortable in a remote environment

What You’ll Get by Joining Us 🎁

  • Medical insurance

  • 24 paid vacation days 🌴

  • Wolt credits cashback benefit

  • Sports discounts 🚴

  • Wolt-wide learning and development opportunities

  • A supportive, collaborative, and fast-growing environment where you can build your career 📈

Ready to Apply?🚀

If you're excited about learning fast, making an impact and being part of a driven, global team - we'd love to hear from you!

👉 No CV needed - just submit your online application.
We review applications continuously, so don’t wait! 💙

Please note: To help us get to know the real you, the use of AI tools (including ChatGPT) and translation tools in application responses is not permitted.

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