Accounts Receivable Specialist - Chattanooga, TN

SUMMARY:
Responsible for accounts receivable functions; applies principles of accounting to perform accounting tasks related to the efficient maintenance and processing of accounts receivable transactions. This includes processing, distribution, and maintenance of records by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Other duties may be assigned by the Chief Executive Officer and Director of Accounting.
• Post, process, and reconcile deposit entries of payments by cash, check, credit card, and ACHs in the ERP system.
• Regularly monitor and analyze accounts receivable reports and aging reports to identify and resolve discrepancies.
• Send customer past due statements on the 10th of each month.
• Distribute AR aging reports on the 10th and 25th of each month to FSD, general managers, and department heads.
• Develop and implement strategies for efficient and effective collection of outstanding debts, while maintaining a positive customer relationship.
• Acts as liaison between corporate and branch locations regarding any past due accounts over 60 days.
• Corresponds with customers, responds to inquiries, and resolves discrepancies.
• Assist with customer portals and invoice submissions.
• Copies, files, and retrieves materials for accounts receivable as needed.
• Continuously assess and enhance accounts receivable processes, implementing automation and best practices to increase efficiency and reduce errors.
• Assist with preparing and filing of Weekly, Monthly, and Quarterly Tax Reports for U.S. federal, state, and local income taxes.
• Assists with special projects and audits as needed.
• Performs other office duties as needed to ensure smooth financial processes.

SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
Accounts Receivable Specialist is subject to supervision by the Chief Executive Officer and the Director of Accounting.

COMPETENCY:
To perform the job successfully, an individual should demonstrate the following competencies:
• Analytical – Collects and researches data; Uses intuition and experience to complement data.
• Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Technical Skills - Pursues training and development opportunities, shares expertise with others.
• Interpersonal Skills - Maintains confidentiality; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Puts success of team above own interests; Supports everyone's efforts to succeed.
• Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Supports affirmative action and respects diversity.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:
Associate's degree (A. A.) or equivalent from an accredited college or technical school; or minimum one year related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating policies, and procedure manuals using the English language. Ability to write routine reports and correspondence. MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra.

REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER SKILLS:
To perform this job successfully, an individual should have knowledge of Accounting software, Contact Management Systems, Internet programs, Spreadsheet software, and Word Processing software.

CERTIFICATES, LICENSES, REGISTRATIONS:
Valid Driver's License

OTHER QUALIFICATIONS:
Ability to pass a drug screen and criminal background check.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, sit, and use their hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, the ability to adjust focus, and the ability to see and distinguish basic colors.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.

OTHER TASKS:
This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

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