Staff Technical Program Manager - Performance Intelligence

At Walmart Advanced Systems & Robotics, we're building the infrastructure that will power the next generation of retail experiences. We're the team behind Alphabot®, a new technology that's changing the way America shops. Our automated pickup and delivery systems use a combination of robotics and software to efficiently handle large volumes of online orders, streamlining operations for managers and enhancing the customer experience. We're passionate about robotics, retail, and creating solutions that impact millions of customers daily.

We're seeking to hire an experienced, talented, and highly motivated leader to join the Software Program Management team in a highly visible role as a Staff Technical Program Manager for the Performance Intelligence team, managing both long-term and day-to-day planning and execution.

The right candidate has a strong Engineering or Scientific background with a track record of leading complex technical projects, and deep technical knowledge in Robotics, Data Science, AI, Machine Learning, or other technical fields.

You should thrive and succeed in a fast-paced environment, and not be hindered by ambiguity, change, or competing priorities. You are energized by rolling up your sleeves, digging in, and working with teams to deliver business value predictably and frequently. You exhibit infectious leadership that inspires and creates excitement and confidence when leading teams through challenges.

As a Staff Technical Program Manager, you will anticipate bottlenecks, provide escalation management, make tradeoffs, and balance business and technical needs versus constraints. Maturity, high judgment, negotiation skills, ability to influence, analytical and technical talent, and team leadership are essential to success in this role. 

What you'll do:

• Partner with team leadership to set technical roadmaps, and build, execute, and monitor delivery plans that realize the roadmap.
• Act as a Program Manager for the team, leading Agile ceremonies, removing team bottlenecks and impediments, and driving team effectiveness.
• Monitor, assess, improve, document, and communicate program and project performance to team members, peers, and leadership with a keen focus on scope, quality, schedule, risk, and change management.
• Represent the Performance Intelligence team in negotiations with other groups.

What we're looking for:

• 5+ years in an Engineering or Scientist role building and delivering complex technical solutions in a large-scale organization.
• 5+ years as a Technical Program Manager in a matrix organization with experience delivering and supporting complex software systems, preferably with both hardware and software components.
• 7+ years of experience in an Agile Scrum and/or Kanban software environment.
• Exceptional ability to build strong relationships and influence across organizational boundaries to deliver the best outcomes.
• Strong ability to impactfully communicate with all levels of management through diplomacy, tact, and transparency.
• Ability to drive strong attention to detail and process excellence into software engineering teams.
• Results-oriented, customer-focused, biased toward action and a sense of urgency.
• Effective negotiation and risk management skills, and possession of a comprehensive suite of tools applicable to common project challenges.
• Expertise in Jira, Confluence and Microsoft Project highly desired.

Preferred, but not required:

• Project Management Professional (PMP), Agile Certified Practitioner (ACP), or equivalent formal training preferred.
• PhD (preferred) or MS in an Engineering, Mathematics or Science discipline.

We offer great benefits for a happier mind, body, and wallet:

• Competitive pay and performance-based bonus awards
• Competitive 401(k) matching program, stock purchase plans, and equity opportunities
• Comprehensive health, vision, and insurance plans with options for dependent coverage
• Unlimited PTO for salaried employees, covering vacation, holidays, and personal days
• Up to 12 weeks of fully paid maternity/paternity leave
• Special Walmart discounts for in-store and online purchases
• Complimentary daily lunches, beverages, and snacks
• Other benefits include short-term and long-term disability, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

Walmart, Inc. is an Equal Opportunity Employer. By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity – unique styles, experiences, identities, abilities, ideas and opinions – while being inclusive of all people.