Director, Optical Lab

Warby Parker is on the hunt for a data-driven, experienced Director to lead the way for our in-house optical manufacturing facility located in Las Vegas, NV. In this role, you will be responsible for running the production operations, as well as the continuous growth and improvement of the facility in a sustainable and safe way. You will lead a world-class team of core management and production associates and oversee day-to-day lab operations in a fast-paced, rapidly growing environment. If you take your work seriously (but not yourself!), you may be just the person we’re looking for. 

What you’ll do:

• Oversee the optical lab operations, safety protocols, quality, service levels, and hiring and development of staff (including the management of 200+ individuals).
• Develop and execute the site strategy, priorities, and projects to support WP business, ensuring the delivery of high-quality orders on time in a safe and fun environment at the lowest cost.
• Manage the site budget and maximize the impact of resources while scaling production up and down according to business needs and seasonality.
• Liaise between Warby Parker HQ and Lab facility, consulting on operating procedures, safety, product quality, and the introduction of new products in the market.
• Motivate employees to achieve and exceed financial and production targets.
• Ensure equipment is properly maintained to achieve target efficiencies and performance.
• Collaborate with cross-functional stakeholders and manage the bandwidth of both personal responsibilities and the team's roles.

Who you are: 

• Backed by 10+ years of hands-on facility operations management in a made-to-assemble production environment.
• Experienced with managing production budgets and/or facility P&L reports.
• Deep experience with Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP), and/or Manufacturing Execution Systems (MES), specifically in leveraging data to optimize material flow and labor planning.
• A technical aptitude that enables quick understanding and troubleshooting of complex mechanical, robotic, or proprietary manufacturing equipment.
• A naturally resourceful people manager, specifically with a background in leading a large team of manufacturing associates.
• A positive team leader (and exceptional team player!) who can quickly build respect within their team and across stakeholder groups.
• Equipped with strong communication skills and the ability to inspire and motivate the team to improve everyday.
• Understanding of the technical, regulatory, commercial, operational, and logistics implications of managing day-to-day service providers.
• Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Extra credit: 

• Project management experience, having led high-visibility projects from start to finish with measurable results, clearly communicating with stakeholders along the way.
• Significant experience managing an optical lab manufacturing operation including finishing and surfacing.
• Experience with capital planning and facility layout design, including leading major facility expansions or technology implementation projects.
• Proud owner of a Lean Six Sigma Certification.

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Flexible vacation policy
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Bereavement Support
• Education Reimbursement
• Free eyewear
• And more (just ask!)

Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.  

About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.