Manager, Product Strategy

Warby Parker is on the lookout for a strategic, detail-focused Product Strategy Manager to help drive the success of our AI glasses business. Reporting to the Director of Product Strategy, your key responsibilities will be managing our partnerships and collaborating on operational improvements with internal partners (like our Brand, Ecommerce, Retail, and CX teams). This is a highly collaborative, operational, and strategic role for someone who is excited to support internal and external partnerships, both launching and then growing our AI glasses business—as well as helping inform the long-range planning for AI glasses.

What you’ll do:

• Own relationships with external partners, work cross-functionally to operationalize a new business, and help inform the long-range planning for AI glasses
• Act as a liaison between internal Operations teams and external partners to ensure our retail stores and internal teams are set up for success
• Track partner deliverables and timelines, ensuring clear documentation and collaboration
• Propose and manage the pricing strategy, customer policies, and shopping flows through analysis and tracking the competitor landscape
• Collect, analyze, and interpret data to track key performance metrics (e.g., unit sales, attach rates, and customer satisfaction) and measure the effectiveness of strategic initiatives
• Synthesize customer feedback and product performance to identify areas for improvement and share insights with our partners
• Partner with internal Marketing, Retail, and Brand teams to support go-to-market strategy, launch plans, and campaign execution
• Own the AI glasses assortment and product planning; ideate on the best ways to optimize AI glasses design and expand our offerings
• Manage internal and external workstreams to roll out future launches (i.e., new SKUs, display lenses, and new markets)
• Oversee an analyst to effectively and efficiently support in the roll out of AI glasses and the continued success of the business by creating dashboards to track KPIs, identifying improvement opportunities, and analyzing market trends

Who you are:

• Backed by 5+ years of experience in a highly analytic, client/vendor-facing, and strategic role (bonus points for experience in management consulting or corporate strategy)
• Highly analytical, leveraging data and customer insights to inform decisions and drive business outcomes
• A compelling communicator and presenter, able to translate complex data into clear strategies and inspire alignment across stakeholders
• Comfortable working with digital product and technology teams, with a track record of contributing to digital innovation and ecommerce enhancements
• Adept at working with uncertainty and managing multiple shifting priorities in a fast-paced environment
• Energized by wearable tech and want to shape what comes next
• A whiz at Microsoft Excel and PowerPoint and/or the Google equivalent (Sheets, Slides)
• Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Extra Credit:

• Experience or comfort with experimenting with AI to support and enhance your work
• Experience in wearables, AR/VR, voice, or other AI-powered consumer tech products
• Familiarity with Looker
• Passion for delivering value and amazing experiences to customers

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Flexible vacation policy
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Bereavement Support
• Education Reimbursement
• Free eyewear
• And more (just ask!)

Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.  

About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.