Engineering Operations Manager

About Us: 

webAI is pioneering the future of artificial intelligence by establishing the first distributed AI infrastructure dedicated to personalized AI. We recognize the evolving demands of a data-driven society for scalability and flexibility, and we firmly believe that the future of AI lies in distributed processing at the edge, bringing computation closer to the source of data generation. Our mission is to build a future where a company's valuable data and intellectual property remain entirely private, enabling the deployment of large-scale AI models directly on standard consumer hardware without compromising the information embedded within those models. We are developing an end-to-end platform that is secure, scalable, and fully under the control of our users, empowering enterprises with AI that understands their unique business. We are a team driven by truth, ownership, tenacity, and humility, and we seek individuals who resonate with these core values and are passionate about shaping the next generation of AI. 

 

About the Role: 

The Engineering Operations Manager at webAI is responsible for eliminating ambiguity and friction across our growing engineering organization. In this role, you will bring clarity to complexity by establishing scalable processes, maintaining critical documentation, and fostering smooth cross-functional collaboration. Your mission is to ensure every process is explicit, every decision is documented, and every team can work together without translation layers. You will report to the VP of Engineering and work closely with product, infrastructure, and security teams to drive alignment and operational excellence. 

 

Key Responsibilities: 

• Build, curate, and ruthlessly maintain living documentation for architecture, APIs, onboarding, runbooks, and post-mortems. No stale pages allowed. 
• Define lightweight, scalable workflows across planning, code reviews, releases, and incident response. Audit for compliance and continuously improve.
• Lead RFCs, technical dependency reviews, and engineering steering meetings that uncover blockers and align stakeholders early. 
• Own engineering workflow automation and integration tools. Publish KPIs such as onboarding time, pull request cycle time, and incident MTTR. Drive action from data. 

 

Required Skills & Qualifications: 

• 6+ years of experience in software engineering, including 4+ years leading engineering teams or technical programs. 
• Proven ability to turn tribal knowledge into clear, usable, and well-maintained documentation. 
• Deep understanding of SDLC frameworks (Agile, Kanban, CI/CD) and the ability to tailor them to team needs. 
• Exceptional written communication skills—clear, concise, and correct. 
• Experience running key cross-functional ceremonies such as RFCs, sprint planning, and incident reviews. 
• Proficient with tools like Jira, Confluence/Guru, GitHub Actions (or equivalents), and capable of automating workflows via scripts or webhooks. 

 

Preferred Qualifications: 

• Experience in infrastructure, AI/ML, or high-scale distributed systems. 
• Familiarity with developer experience tooling and productivity metrics. 
• Background working in high-growth startup environments. 

 

We at webAI are committed to living out the core values we have put in place as the foundation on which we operate as a team. We seek individuals who exemplify the following: 

• Truth - Emphasizing transparency and honesty in every interaction and decision. 
• Ownership - Taking full responsibility for one’s actions and decisions, demonstrating commitment to the success of our clients. 
• Tenacity - Persisting in the face of challenges and setbacks, continually striving for excellence and improvement. 
• Humility - Maintaining a respectful and learning-oriented mindset, acknowledging the strengths and contributions of others.

 

Benefits: 

• Competitive salary and performance-based incentives. 
• Comprehensive health, dental, and vision benefits package. 
• 401k Match 
• $200/mos Health and Wellness Stipend 
• $400/year Continuing Education Credit 
• Free parking, for in-office employees 
• Unlimited Approved PTO 
• Parental, Bereavement Leave 
• Supplemental Life Insurance 

 

webAI is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of webAI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works.