Medical Support Team Lead - Mobile Clinic

Mobile Medical Support Team Lead 

Location: Mobile (training month on-site at clinic) 
Organization: We Care Daily Clinics (WCDC) 
Compensation: $105,000 annually. WCDC provides medical, dental, and vision insurance; PTO, paid holidays, jury duty, and bereavement leave; a 401(k) retirement plan; short‑term and long‑term disability; an Employee Assistance Program (EAP); a quarterly incentive program; and tribal‑discretion COLA adjustments.

Join Our Mission! 

We Care Daily Clinics (WCDC) is a warm, welcoming, and modern facility that provides treatment for addiction in a person-centered environment located in Auburn. WCDC seeks to renew hope and purpose for those battling opioid use by removing barriers, providing a holistic approach to recovery, and utilizing evidence-based treatment to restore healthy living. Our top priority is to provide the highest levels of patient-centered care to those we serve.   

WCDC is an Opioid Treatment Program (OTP) facility using FDA approved medication paired with behavioral health counseling. Our individual service plans are built around patients in a supportive, safe environment to create a personalized pathway to recovery. In addition to recovery, we also offer planned patient transportation and family and social support. 

Position Summary 

The Mobile Medical Support Team Lead will be a player-coach, providing both leadership and direct patient care. This individual will oversee and mentor Medical Assistants, LPNs, and RNs across mobile services, ensuring integration between these roles and medical providers.  

This role carries a heavy emphasis on training and development. The Team Lead will serve as the primary trainer for all Medical Assistants and Nurses, responsible for onboarding, skills development, and competency checks. All new hires will train their first month on-site at the clinic rotating through each position (MA, LPN, RN) before transitioning into the mobile unit environment under this leader’s supervision. 

Key Responsibilities 

Direct Patient Care

• Provide member care within the dispensary and support medical providers as needed.
• Dispense opioid agonist medications in alignment with regulations and standards, completing documentation and maintaining inventory.
• Perform health assessments, administer medications, and conduct evaluations (including tuberculosis testing). 

Team Leadership, Training, and Mentorship

• Act as primary trainer for MAs and Nurses, ensuring strong clinical foundations and role readiness.
• Lead structured first-month training at the clinic, rotating new staff through each support role before moving to mobile.
• Supervise and coach Medical Assistants, LPNs, and RNs, fostering a positive, motivational work environment.
• Oversee daily clinical workflows, ensuring adherence to clinic policies, HIPAA, and federal/state licensing standards.
• Provide ongoing coaching, feedback, and professional development opportunities. 

Workflow Optimization and Process Improvement

• Develop and implement improved workflows that integrate medical support roles with providers to enhance patient care on mobile units.
• Collaborate with the Clinical Administrator and Dispensary Manager to identify and address workflow gaps.
• Ensure medical staff participate in ongoing training and compliance refreshers. 

Compliance and Record Keeping

• Maintain compliance with DEA, DOH, and all federal, state, and tribal licensing requirements.
• Oversee accurate and timely EMR documentation to ensure patient care meets standards of practice.
• Participate in federal and state substance abuse trainings as required. 

Qualifications 

Education and Licensure:

• Registered Nurse (RN) or Licensed Practical Nurse (LPN) with a current Washington state license.
• BLS certification, or willingness to complete within three months of hire. 

Experience:

• Minimum of 5 years in a clinical setting.
• At least 2 years in an opioid treatment program (OTP) or behavioral health setting.
• Previous supervisory or team lead experience strongly preferred.
• Experience training or mentoring staff highly desired. 

Skills and Characteristics

• Patient-centered and quality-focused, with commitment to evidence-based care.
• Strong leadership, coaching, and training abilities.
• Excellent organizational and communication skills with attention to detail.
• Ability to thrive in a fast-paced and mobile care environment.
• Proficiency with Microsoft Office Suite and EMR systems. 

Additional Information 

• Work Environment: This role involves oversight and training across mobile units, with the first month fully based on-site at the clinic. Travel to various clinics and community sites is required. 

Equal Employment Opportunity (EEO) Statement 

We Care Daily Clinics is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need—without regard to race, color, religion, creed, national origin, ancestry, gender, gender identity or expression, sexual orientation, age, marital status, disability, veteran status, genetic information, or any other protected status under applicable laws. 

Tribal Preference Statement 

In accordance with applicable Tribal and Federal laws, Tribal preference will be given to qualified candidates who are members of a federally recognized tribe. We Care Daily Clinics and Indigenous Pact are proud to partner with Tribal communities to expand access to high-quality, culturally grounded care.