Systems Engineer

About Us

At We., we've spent decades at the intersection of technology and humanity, bridging the gap between what businesses create and how people experience those creations. We've learned that beneath even the most unruly situations — whether it's a global crisis, an emerging technology, or a sweeping organizational change—lies a simple human need. That need could be for trust, connection, safety, or a sense of purpose. But it’s always there. And it is only by uncovering these truths that we can make real, meaningful progress.

About the Role

The Systems Engineer at We. Communications will be a member of the Systems Engineering team that is responsible for the implementation and support of our global IT infrastructure.  The IT infrastructure is based on a hybrid implementation of Azure/Office 365 and on-prem services that support a highly mobile work force across 21 global offices.  The ideal candidate will be familiar with the operations of on prem Windows environments, Microsoft 365, and Azure technologies.

Responsibilities

Job responsibilities will require 2+ years operational experience with the following technologies: 

• Microsoft 365 services including Exchange Online, Teams, and Entra Id
• Intune configuration profiles, compliance policies and app deployment
• Enterprise endpoint protection (Microsoft Defender or similar)
• On-premises infrastructure, including Active Directory, on-prem Windows 2016 (or newer) servers, Exchange 2016 (or greater), and core Windows server roles (DNS, GPO)
• Virtual Machine Management with Hyper-V, VMware, or Azure
• Windows 10 or greater
• Familiarity enterprise backup (Veeam or similar)
• Familiarity with macOS preferred
• JAMF/Kandji mac administration preferred
• PowerShell scripting preferred

In addition to the support of these technologies, the Systems Engineer will be responsible for and participate in the following: 

• Assisting in Systems Engineering projects
• Maintaining network and system documentation
• Monthly server and client patching
• Tier 3 escalations and break/fix
• Supporting and learning new technologies
• Execution of Disaster Recovery and Cybersecurity Incident Response Plans
• Monitor, triage, and resolve incidents and service requests via the IT ticketing system
• After hours call rotation

Qualifications

• 2-5 years' systems experience or 5 years of industry experience
• A+, MTA, MCP cert is preferred

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Benefits

As part of our commitment to the success and well-being of our team, regular employees working 20 hours or more per week are eligible for the following benefits:

• Comprehensive benefits program including medical, dental, and vision coverage
• Generous time off including PTO, holidays, annual wellness break, summer Fridays and personal days
• 401k plan including company match and financial wellness support
• 16 weeks of paid parental leave for all employees
• 22-24 weeks paid parental leave when coupled with Short-term disability
• 2 weeks caregiver leave
• Support with home office equipment
• Bi-annual Wellness Credits
• Monthly Technology Credit (to offset internet / phone costs)
• Community Engagement Days
• Learning and Development Programs for our employees

Equal Opportunity: We. provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.

Diversity and Inclusion: We. values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender identity or expression, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.

North America non-remote employees are required to come into the office 3 days a week.