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Vice President, Operations (RVP)

Los Angeles, CA, USA

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing all-inclusive medical care and community-based services. It’s our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model.

The Vice President, Operations (Regional Operations) (RVP) has accountability for the quality, compliance, team health, financial performance and growth of their assigned region. They oversee the operational and financial performance of the collection of PACE organizations in their region, inclusive of day centers, clinic operations, and home health services. They work closely with senior WelbeHealth leadership on performance and growth strategies, many of which are transformational in nature. They ensure that services are provided compliant with regulation and at the quality that meets or exceeds WelbeHealth standards. They partner as dyad with the Chief Clinical Officer and Regional Medical Directors to ensure care excellence and share ownership of all clinical outcomes. They work in partnership with the regional sales teams. The RVP facilitates collaborative relationships across WelbeHealth and stakeholders and manages a high-functioning leadership team that successfully operationalizes WelbeHealth values, healthy team culture and mission.  

Essential Job Duties: 

  • Oversees WelbeHealth PACE operations in region with objective and clear top decile clinical quality, participant experience, staff experience, and financial/growth performance.
  • Hires, develops, inspires and invests in the successful performance and careers of top talent PACE program Executive Directors and other key talent in the region.
  • Builds strong relationships with key external stakeholders in industry associations, government/regulators, and providers in the region and state.
  • Ensures WelbeHealth’s “beyond reproach” compliance with applicable Federal, State, and local regulatory and licensing standards.
  • Oversees the Executive Directors coordination and preparation for WelbeHealth Board meetings.
  • Participates with operations leadership to refine and execute the enterprise operations plan. Participates in and influences strategic planning and broader Welbe initiatives, potentially piloting and/or leading these projects.
  • Is able and willing to be onsite in WelbeHealth centers 50%+ of days.
  • Is willing and has the ability to work a varied schedule that may include evening nights, weekends and overtime.  

Job Requirements:

  • Bachelor’s Degree in Health Care Administration, Public Health, Business, Social Welfare, Gerontology or other relevant field.  MBA, MHA or master-level equivalency strongly preferred.
  • Geography: Strong preference for a candidate located in or willing to relocate to within an hour of a WelbeHealth center.
  • Five years’ experience leading a $100 million+ complex healthcare delivery organization with P&L accountabilities, ideally focused on vulnerable seniors.
  • Direct experience leading a succession regional organization, with multi-site locations across a broad geography. Strong preference for California regional operational experience.  
  • Experience launching and stabilizing new locations – both operationally and financially.
  • Consistent track record of driving initiatives that improve operations effectiveness and patient experience.
  • Demonstrated ability to hire top talent, build high performing teams, and mentoring/developing high potential leaders.
  • Experience presiding over a data-driven organization, leveraging reports and data to prioritize and oversee people and projects.
  • Experience working with CMS, state health and human service department regulators, and other government stakeholders.
  • Highly motivated, inspirational leader who is able to innovatively engage, support and remove barriers for the team to ensure the team consistently meet established goals. 

Benefits of Working at WelbeHealth: Apply your leadership expertise in new ways as we rapidly expand.

  • 401k + employer match
  • Equity
  • Medical insurance coverage (Medical, Dental, Vision) starting day one of employment
  • Work life balance – we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time
  • And additional benefits

 

Salary/Wage base range for this role is $224,800 - $281,000 / year + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits.  Actual pay will be adjusted based on experience and other qualifications.

Compensation

$235,000 - $295,000 USD

COVID-19 Vaccination Policy

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.

 

Our Commitment to Diversity, Equity and Inclusion

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

 

Beware of Scams

Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to fraud.report@welbehealth.com

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