Transition of Care Coordinator
The WelbeHealth Transition of Care (TOC) Coordinator is responsible for assisting the Transitions of Care team in the provision of safe and efficient delivery of medical services, as directed. Under the general supervision of medical staff, the TOC Coordinator performs essential administrative and operational tasks that facilitate smooth transitions between care settings. This role works collaboratively with members of the Interdisciplinary team. Including, but not limited to, primary care providers, nurse case managers, social work, transportation, and participants to promote the WelbeHealth values, team culture and mission.
II. Duties and Responsibilities:
- Ensure accurate and timely documentation of all TOC-related activities in WelTeam and Athena.
- Create authorization shells for TOC-related services (e.g., transportation, SNF stays).
- Coordinate transportation for participant discharges and transfers to and from skilled nursing facilities (SNFs).
- Arrange delivery of durable medical equipment (DME) and medications upon discharge.
- Monitor designated QuickCap and Athena inboxes and respond appropriately.
- Collaborate closely with the TOC Nurse to support care coordination needs.
- Maintain prompt, clear communication with WelbeHealth Clinic staff to provide TOC updates (including new encounters such as admissions or ER visits) and obtain information necessary to complete assigned tasks.
- Communicate directly with hospital staff as part of coordinating participant care needs.
- Participate in TOC huddles and document relevant updates in Athena.
- Other duties as assigned.
III. Qualifications and Requirements:
- High school diploma or GED required.
- Medical Assistant certification preferred.Experience in healthcare, care coordination, or administrative support preferred.
- Experience with Transitions of Care and related tasks preferred.
Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.
Compensation Offering
$22.12 - $29.21 USD
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to fraud.report@welbehealth.com
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