Back to jobs

Senior DevOps Engineer

Company: The mission of Well (https://www.well.co/) is to transform healthcare through our unique impact on our members' health and happiness. We do this through our differentiated consumer experience and world-class data and analytics engine that drive engagement and behavior change. Our product — a consumer health engagement platform — integrates concierge services, behavioral health, telemedicine, care management and wellness services to drive sustained engagement, lower costs and improve the health of members. In addition to our product, we know our team makes us unique. We’re a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees.  We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: https://www.well.co/careers.

Position Title: Senior DevOps Engineer

Reporting To: Principal DevOps Engineer, Team Lead

Location: Chapel Hill, NC; Minneapolis, MN; Boston, MA (Newton Office); New York, NY

Compensation Information: $150,000-175,000 (Senior Software Engineer 2,3 or 4)  depending on qualifications, plus bonus and benefits

Position Summary:  

As a key member of our Dev and Cloud Ops Software Engineering team, you will play a crucial role in enabling the business to achieve its goals by implementing innovative cloud-native infrastructure for development, data, product, and AI platforms. Your primary focus will be to ensure operational support for our customers through the delivery of first-class products. You will work in a dynamic team, collaborating with the DevOps Team Lead and Principal Architect to build and maintain secure enterprise-wide cloud environments that meet the stringent security requirements of a HIPAA/HITECH/HITRUST environment. Utilizing modern cloud technologies and services, you will help create a stable and well-maintained set of cloud environments to support complex web and mobile properties.

Key Responsibilities:

  • Build and maintain secure enterprise-wide cloud environments that deliver the necessary business functionality for internal and external stakeholders.
  • Support hundreds of services and data stores in a microservice architecture, automating and operationalizing all aspects of cloud environment creation and maintenance.
  • Collaborate with key engineering, operational, and business stakeholders to build secure cloud services utilizing containerization, serverless, and streaming technologies.
  • Break high-level requirements down into manageable tasks for yourself and others, working closely with the Team Lead to achieve project milestones.
  • Participate in cloud engineering activities, including CI/CD tooling build-out, selection of serverless frameworks, data storage architecture, automated testing frameworks, development best practices, and debugging/application monitoring solutions.
  • Experiment and develop novel solutions to complex problems, contributing to a culture of innovation.
  • Ensure compliance with information security best practices to meet all regulatory requirements.
  • Recommend and implement improvements to IT policies to foster an agile and innovative culture.
  • Implement proper monitoring and redundancy solutions to ensure the reliability required by the business and its products, utilizing modern SaaS-based solutions.
  • Analyze incidents and quality of service to improve support processes over time.
  • Stay up-to-date with innovative cloud and service technologies to reduce overhead, cost, and maintenance.
  • Take personal responsibility for the security and safety of all Well systems and data, including sensitive member data, in accordance with Well data and security policies and HIPAA guidelines.

Qualifications: 

  • 5+ years of experience in DevOps or Cloud Ops engineering.
  • Proven expertise in cloud infrastructure tools, such as Terraform.
  • Credibility from a technology perspective, including recent projects, solutions, and build-out examples.
  • Experience in event-driven and distributed services.
  • Knowledgeable in at least one modern public cloud offering (e.g., AWS, Azure, GCP).
  • Proficiency in cloud programming languages, such as JavaScript or Golang.
  • Familiarity with industry-leading cloud technologies, including DynamoDB, Networking, BigQuery, Lambda, Terraform, API Gateway, and Kinesis.
  • Experience with using open-source libraries to expedite application delivery.
  • Familiarity with Agile methodologies and open to exploring new ways to ensure rapid and secure feature delivery.
  • Experience in high-security cloud infrastructure is preferred.
  • An innovative mindset with a passion for learning and staying up-to-date with industry trends.
  • Outstanding verbal and written communication skills, including the ability to make formal presentations to all levels of management.
  • Demonstrated collaborative style, with the ability to influence diverse teams and build strong relationships across various internal stakeholders and constituents.
  • AWS Certifications are a plus.

Additional Job Information

Well is on a mission to redefine the healthcare experience. This is an opportunity to re-shape healthcare for America. We are developing solutions to improve the quality and affordability of healthcare.  We welcome team members who are passionate about that mission. We embrace diversity and are committed to building an inclusive team.

Well is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf


Select...
Select...
Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Well’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.