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Engineering Manager

Boston, Chapel Hill, Minneapolis, New York, New York, United States

Company: The mission of Well (https://www.well.co/) is to transform healthcare through our unique impact on our members' health and happiness. We do this through our differentiated consumer experience and world-class data and analytics engine that drive engagement and behavior change. Our product — a consumer health engagement platform — integrates concierge services, behavioral health, telemedicine, care management and wellness services to drive sustained engagement, lower costs and improve the health of members. In addition to our product, we know our team makes us unique. We’re a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees.  We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: https://www.well.co/careers.

Position Title: Engineering Manager

Reporting To: Director of Engineering

Location: Chapel Hill, NC; Minneapolis, MN; Boston, MA (Newton Office); New York, NY

Compensation: Engineering Manager ($165,000-$180,000) depending on qualifications 

Job Summary: Upon joining our team, you’ll help develop the world-class technology platform at the heart of our engagement and behavior change platform. You’ll get to work with a diverse group of backend and frontend (mobile and web) developers, data scientists and product managers to design, implement and govern product features that reach the hands of thousands of users. We expect you will deliver solutions that are holistically correct, efficient, secure and maintainable. Ownership, self-motivation, teamwork, and experience working in a fast-paced agile environment are highly desired.

The ideal candidate has experience managing technical teams, is technically strong, and can communicate technical ideas appropriately to different audiences. As the Engineering Manager, you will be responsible for ensuring a high level of developer quality and productivity as well as effective collaboration across other teams and projects within engineering and cross-functionally. 

Key Responsibilities:

  • Own substantial workstreams, including both new user-facing features and improvements on our existing services ecosystem
  • As an Engineering Manager, you will be managing a team of software professionals, and prioritizing high-level work
  • You will also be representing the Typescript team in organizational process discussions and projects
  • Collaborate with a team of mobile, backend and data science practitioners as well as product and delivery managers to create and deliver a seamless, tailored experience for our users
  • Contribute substantially to platform architectural decisions and enhance our team’s ability to make correct decisions that stand the test of time
  • Help build and maintain internal administrative applications that support core functioning of our technology platform
  • Help us achieve operational excellence in the software development by participating in and leading code reviews, quality assurance, and production monitoring
  • Take personal responsibility for keeping all Well systems and data, including sensitive member data, secure and safe, according to Well data and security policies and HIPAA guidelines

Preferred Qualifications:

  • Minimum of 3 years of team management experience
  • Thought leader in principled delivery of software utilizing Node.js, React, Typescript - ideally with a broad area of interest spanning other similar/promising programming languages
  • Proven grasp of engineering principles, a variety of common tools, patterns, algorithms/libraries and use cases, key trade-offs and systems design
  • Confident  intuition for both micro and macro level decision-making in software development
  • Proven coding capabilities, demonstrated ability to resolve complex technical challenges
  • Willingness to learn new patterns, languages, technologies and methodologies, aligning both with our Engineering culture and continuously evolving technology environment.
  • Good understanding of both microservices and monolith patterns with insight into choices and tradeoffs involved
  • Experience with modern cloud platforms; AWS, GCP, Azure
  • Good understanding of the HTTP stack and REST APIs
  • Good understanding of databases and their tradeoffs
  • Knowledge or experience with backend for front end design, especially in support of Android and iOS mobile applications
  • Experience in Healthcare contexts is considered a plus but not a necessity
  • Good understanding of security principles in software development broadly and as specifically applied to consumer-facing applications

Additional Job Information

Well is on a mission to redefine the healthcare experience. This is an opportunity to re-shape healthcare for America. We are developing solutions to improve the quality and affordability of healthcare.  We welcome team members who are passionate about that mission. 

We embrace diversity and are committed to building an inclusive team. All qualified applicants will be eagerly considered for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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