Medical Assistant

We are a mission-driven fertility clinic platform that will leverage technology and innovation to provide a best-in-class care experience. The company seeks to be the fertility clinic of choice for patients who are not satisfied with the experiences or outcomes of the available providers in their specific geographies (if there are any providers in their geographies at all). The result will be a national network of branded clinics that attracts thousands of IVF patients annually. We intend for the business to redefine the ART treatment experience, eventually contributing to solving the significant disparity between the number of patients who seeking ART, and the number who have access to the procedures due to inefficiently managed clinics and the limited numbers of REIs nationally. 

About Us

Wellnest Fertility is driving the next-generation fertility care movement, fundamentally changing how fertility services are practiced, delivered, and experienced. 

About the Medical Assistant:

As a Medical Assistant / Care Navigator with Wellnest Fertility, you will play a pivotal role in guiding patients through their fertility journey with compassion, empathy, and expertise. As a vital member of our clinic, you will provide essential support to patients navigating the complexities of fertility treatments and procedures, ensuring they receive personalized care and assistance every step of the way.

Location: Please note, this position requires physical onsite presence at our Ogden, UT clinic. This role will start as remote and transition to onsite in January 2025.

Role Responsibilities:

• Communication and Coordination

  • Under the direction of the Provider(s) and Nurse Cycle Coordinator(s), support patients throughout the Wellnest Fertility Guided Journey, addressing their questions, concerns, and providing support throughout the cycle.
  • Serve as a liaison between patients and healthcare providers, with a commitment to clear and timely communication.
  • Collaborate with internal teams where needed to assist in coordinating cycles, ensuring efficient communication, and timely execution of tasks.

• Patient Cycle Management

  • Assist healthcare providers in the delivery of patient care during various stages of fertility treatments.
  • Communicate with patients to set appropriate expectations, guide them through the process timeline, and communicate lab results or treatment plan under the direction of the Provider.
  • Confirm patients for specific cycle start dates and coordinate birth control suppression phases, under the direction of a Nurse Cycle Coordinator.
  • Schedule and coordinate baseline appointments, monitoring visits, and any appointments that may occur out-of-clinic. 
  • Collect patient records from other clinics as needed and update results into the patient’s electronic medical record.
  • Ensure timely and accurate completion of all required consents and documentation, under the direction of the Nurse Cycle Coordinator.

• Clinical Support

  • Collect vital signs, review medical history, and collect other relevant information.
  • Prepare and stock the clinical area with necessary supplies and equipment for upcoming procedures.
  • Prepare examination and treatment rooms for patient appointments.
  • Assist in clinical procedures, including transvaginal ultrasounds, oocyte retrievals, and embryo transfers, providing support and ensuring a comfortable environment that respects at all times the patient’s privacy.
  • Draw blood samples as needed for monitoring and testing purposes.
  • Ensure instruments have gone through sterile processing in accordance with company policy.
  • Ensure adequate inventory of clinical supplies.

• Documentation and Compliance

  • Maintain accurate documentation of all appointments, communication, and procedures.
  • Ensure all required documentation, consent forms have been properly stored in the patient’s medical record.

  Quality Assurance

  • Maintain compliance with all relevant regulatory standards and organizational protocols.
  • Participate in quality improvement initiatives and contribute to the enhancement of Wellnest Fertility’s outcomes.

Requirements:

• A minimum of 2 years of recent experience in Obstetrics & Gynecology, Reproductive Medicine, or a Women's Health setting is required.
• Active, unencumbered Medical Assistant certification required.
• Current and valid BLS certification.
• Proficiency in electronic health records (EHR) systems and Google Workspace.
• Excellent communication and interpersonal skills, with a compassionate and patient-centered approach.
• Ability to work collaboratively within a multidisciplinary team and maintain a positive and supportive environment for patients.
• Phlebotomy skills and experience drawing blood for medical testing required (certification preferred).

Compensation: 

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected compensation range for this position is $20.37 to $28.00 per hour. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.

Beyond the paycheck:  

As an early employee, you will be a critical part of our core team and influence the direction of the company. We offer competitive compensation, early-stage equity, a full suite of benefits, and we will invest in your career development.