Revenue Operations Analyst

Who We Are: WellSaid 

WellSaid is the leading AI voice company for enterprise and professional applications. Using carefully sourced voice talent and our own AI advanced platform, WellSaid provides ultra-realistic voices that the world’s biggest brands trust to engage listeners. We build AI responsibly and ethically.

Who You Are: Revenue Operations Analyst

The WellSaid Revenue Operations team strives to build better systems, processes, and measurements to drive the execution of our GTM strategy and ultimately, to grow revenue. Our Revenue Operations team coordinates cross-functionally to execute transactions via Deal Desk, to deliver clean data and business intelligence to GTM stakeholders, to deliver key sales data to our financial systems,  and to help design GTM systems and processes in line with our people strategy.

As a Revenue Operations Analyst at WellSaid, you will perform core revenue administration tasks in deal execution, be a core voice in improving our CRM technology and process, and help our sales team scale the organization through process, compensation, and patch design.

How You’ll Contribute:  

As a Revenue Operations Analyst, you will:

• Assist in managing the deal desk alias, coordinating between sales, product, and finance on custom deals
• Work collaboratively with cross-functional teams to drive alignment on GTM planning, forecasting, and operational processes.
• Provide feedback on improvement of our GTM tech stack, especially CRM and contract/price/quote processes.
• Assist with business KPI reporting for the leadership team and collaborate cross-functionally with finance and analytics teams to ensure the accuracy of revenue data.
• Contribute to and/or lead ad hoc projects as business needs arise.
  
  

What We’re Looking For 

To thrive in this role, you ideally have some combination of the following: 

• 2+ years of experience with a CRM, at least 1 year with Hubspot
• Bachelor’s degree in Business, Finance, Economics, or a related field (or equivalent experience).
• Experience in SaaS, enterprise software, or subscription-based business models is a plus.
• Experience with ERP and procurement systems (Coupa, Ariba, etc.).
• Experience working in fast-paced or startup environments, with a strong attention to detail
• Customer Onboarding Experience: Ability to effectively communicate with customers to ensure a smooth onboarding experience/ familiarity with creating and managing onboarding documentation and training materials.
• Transaction Processing and Order Management: Experience handling purchase orders and sales orders, ensuring accurate documentation and timely processing.
• Must be located in the Mountain or Pacific Time Zone.

To join our team you also:

• Must be a U.S. Citizen or Permanent Resident
• Must pass a pre-employment background check
  
  

What We Offer 

WSL is proud to support an inclusive work environment that emphasizes each team member’s personal and professional growth. Our team is fully distributed throughout the U.S., and we support flexible schedules - work where and when you work best. You’ll have teammates just a Slack message or video call away if you ever need help solving an exciting challenge, or even if you just have a funny story to tell.

As a technology company, we strive to be externally competitive with companies at a similar size and stage, and internally fair in our pay practices. The hiring salary for this role is $70,000 - $90,000 base annually, and represents the target offer range given the scope and experience expectations for this role.

Other perks and benefits: 

• Competitive salary 
• Competitive equity package
• Full medical, dental, and vision insurance
• Matching 401(k) plan
• Generous paid time off policy
• Parental leave
• Learning & development stipend
• Home office stipend
  
  

What to Expect From Us 

We strongly encourage you to apply! If we feel your skills, experience, and values match, we’ll reach out about meeting with the team. 

During the interview stage, you can expect:

• An initial call with our recruiting team (30 minutes).
• An interview with the hiring manager (30 minutes); if there’s a match we’ll schedule an interview loop with the team.
• An Interview loop with 2 interviews (1 hour each) with the team members you will be potentially working with.

All interviews will be remote via Google Meets; we are happy to make accommodations you might need to feel set up for success in our process.