Call Centre Customer Support

Scoresby/Braeside

At Weploy we're on a mission to make recruitment, not suck. We make finding work simpler and better. Our in-house technology instantly matches talented candidates (our Weployee community) with incredible job opportunities across Australia.

Benefits

Work with an incredibly supportive Australian company
Onsite support & training
Great pay โ€“ above award $34.48 per hour + super
Career growth โ€“ temp to perm opportunity for the right person

Role Details

๐Ÿ“ž Customer Service and Admin Consultant โ€“ Make a Difference!
โœ… Asap start
๐Ÿ“… Casual assignment working full-time hours | ๐Ÿš€ 37.5 hrs each week across Mon-Fri
๐ŸŽฏ Help customers daily โ€“ Answer calls and emails (approx. 30-50 per day)

๐Ÿงฎ Admin & data entry tasks โ€“ Including invoicing and EOM reporting

๐Ÿ“Š Achieve key metrics โ€“ Handling time, quality & customer satisfaction

๐Ÿง  Proficient in Microsoft Suite โ€“ Especially Excel
๐ŸŽ“ Full training provided โ€“ Feel confident from day one
๐Ÿค Supportive & dynamic team โ€“ Work with like-minded people

What You Need

  • Must have a car to get to work as there is no public transport closeby
  • Full-time availability (Mon-Fri) โ€“ Visa holders must be eligible for full-time work
  • 6-12 months of recent call centre or high-volume phone-based experience or admin/data entry experience
  • Proficiency in Microsoft Suite โ€“ Excel, Word, Outlook, CRM systems etc.
  • Customer centric mindset, you care about providing an A-class customer experience
  • Resilience & a can-do attitude in a fast-paced environment
  • Exceptional communication skills โ€“ both written and verbal
  • Professional references from previous employers

Ready to Get Started?

Apply now and kick-start your Weploy journey ๐Ÿš€ One of our dedicated Talent team members will connect with you soon!

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