Job Application for Patient Scheduling Coordinator - Full Time

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Job Title: Patient Scheduling Coordinator

About Us
At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment.

Position Overview
The Patient Scheduling Coordinator is responsible for managing all aspects of patient scheduling and registration to support smooth clinic operations and ensure a positive patient experience. This role includes receiving and processing referrals, verifying insurance, obtaining pre-certifications and authorizations, and scheduling office visits, labs, and radiology tests. The Patient Scheduling Coordinator serves as a vital point of contact for patients and clinical staff, ensuring accurate information, timely communication, and exceptional service.

Key Responsibilities

Greet patients and patient representatives in a professional and welcoming manner.
Verify and update demographic and insurance information.
Schedule office visits, labs, radiology tests, internal referrals, and other appointment types as needed.
Handle incoming phone calls and emails regarding appointment scheduling.
Mail reminders and reschedule letters to patients.
Notify supervisors of any scheduling issues in a timely manner.
Provide general assistance to patients and administrative support as needed.
Cross-train with other schedulers to support team flexibility.
Maintain confidentiality, professionalism, and compliance with clinic safety policies.
Attend staff meetings and assist with training and orientation of new employees.
Perform additional duties as assigned to support the clinic’s operations.

Qualifications

Education & Experience

Required: High school diploma or GED.
Preferred: Six months of related experience and/or training.
Equivalent combinations of education and experience may be considered.

Skills & Abilities

Excellent organizational, follow-up, and problem-solving skills.
Strong verbal and written communication abilities.
Ability to handle multiple priorities in a fast-paced environment.
Proficiency in computer applications including word processing and email.
Ability to work effectively in a team-oriented environment.
Basic math skills including addition, subtraction, multiplication, and division.
Strong attention to detail and ability to manage routine tasks with accuracy and timeliness.
Professional demeanor and commitment to patient confidentiality.

Why West Cancer Center is a Great Place to Work

Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.
Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.
Professional Development: Benefit from ongoing training, educational resources, and growth opportunities.
Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation.

No nights, weekends, or holidays. Comprehensive benefits package.

Join Us
Take the next step in your career and become part of a team that is making a real difference. If you’re passionate about patient service, organization, and supporting world-class cancer care, apply now to join West Cancer Center as a Patient Scheduling Coordinator.

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Patient Scheduling Coordinator - Full Time - Corinth

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