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HIM (Health Information Management) Clerk - Full Time - Germantown, TN

Germantown, TN

Job Title: HIM (Health Information Management) Clerk

About Us

At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment.

Position Overview

As an HIM Clerk, you will be responsible for maintaining and retrieving accurate patient medical records to support efficient communication among providers. Your role is vital to ensuring timely access to clinical information that supports diagnosis, treatment, and research. This position calls for strong organizational skills, attention to detail, and a commitment to confidentiality and excellent service. 

Key Responsibilities

  • Retrieve phone messages, faxes, and Digifax, then sort and distribute to the appropriate departments
  • Communicate with radiologists and obtain necessary reports
  • Handle release of information requests, including disability, FMLA, insurance, and litigation
  • Correspond with physicians, nurses, and staff both within West Cancer Center and at outside facilities via phone, email, and fax
  • Prepare patient records for faxing, mailing, or pick-up
  • Coordinate with Front Desk staff regarding patient record pick-up

Qualifications

Education & Experience

  • High school diploma or GED required
  • Minimum of six months related experience preferred
  • Experience with medical records strongly preferred

Skills & Abilities

  • Excellent communication and interpersonal skills
  • Ability to work independently and with attention to detail
  • Professionalism and discretion in handling sensitive patient information

Why West Cancer Center is a Great Place to Work

  • Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.
  • Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.
  • Professional Development: Benefit from ongoing training, educational resources, and growth opportunities.
  • Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation.

No nights, weekends, or holidays. Comprehensive benefits package.

Join Us

Join our team as an HIM Clerk and play a crucial role in supporting our patients at West Cancer Center. Bring your expertise in medical records management and dedication to patient care to contribute to our mission of providing exceptional oncology services. Apply now and make a difference in cancer care.

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I understand that West Clinic/West Cancer Center does not respond to application status inquires until I have been selected for a position or the position is filled by another candidate? *
I hereby authorize West Clinic/West Cancer Center to conduct work history, education, personal reference, or police record inquires to determine my acceptability for employment. I authorize West Clinic/West Cancer Center and its agents to procure a consume report and/or investigate consumer report about my background, character or reputation, including, but not limited to information as to my employment, education, consumer credit history (if appropriate for certain job descriptions), driving record, social security number verification, criminal record, and/or public record history. I authorize all persons to fully disclose information relevant to this investigation. I release from liability all persons, companies, and government or other agencies disclosing such information. I further authorize that a photocopy of this authorization may be considered an original. *
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For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in West Cancer Center’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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