Training Assistant

WestCoast Children’s Clinic, located in Oakland, California, is a non-profit community psychology clinic that provides mental health services to Bay Area children, youth and families. Working at WestCoast Children’s Clinic means being part of an organization that is client-centered, trauma-informed, collaborative, and committed to justice and equity. 

The Training Assistant plays a key role providing overall administrative support to ensure the seamless operations of the training department. Key responsibilities include coordinating, tracking, and providing support for agency-wide training programs, program-specific trainings, and continuing education initiatives. The position also involves assisting with the administration and coordination of clinically-focused orientation sessions for new staff, as well as supporting Title IV-E trainings and CSE-IT training and site implementation. Additional duties include helping with projects related to the implementation of the Child and Adolescent Needs and Strengths (CANS) and providing support to other departments within the agency as needed.

The Training Assistant will: 

• Assist in coordinating clinically-focused orientation trainings for new staff, including scheduling, arranging facilitators, tracking attendance and certifications, and distributing training materials. This includes in-person support at the Fruitvale office.
• Support administrative tasks and document management for CANS-related projects, including tracking, implementation, and re-certification or training activities.
• Review training documentation meticulously to ensure quality, regulatory compliance, and audit readiness.
• Assist with Title IV-E training documentation and paperwork.
• Provide exceptional customer service to external agencies, offering administrative support, tracking, and managing documentation for CSE-IT trainings and site implementations.
• Participate in community outreach efforts (e.g., tabling) and event support (e.g., gathering signatures, sign-in sheets, evaluations) and lead new hire training activities, including check-in meetings and orientation introductions.
• Support the agency-wide training program by managing logistical aspects, including scheduling, coordinating with trainers, and collaborating with the facilities and IT teams to ensure proper training space and materials are prepared.
• Assist with the continuing education program, including creating necessary paperwork and maintaining accurate training records.

Key Qualifications and Competencies:

• Preferred: Bachelor’s degree with experience in human services or social services.
• Proven experience in program administration and operations, with a focus on training management.
• Excellent written and verbal communication skills, with strong analytical abilities.
• Exceptional customer service skills and ability to manage multiple tasks in a fast-paced environment.
• Highly organized, proactive, and detail-oriented.
• Strong team player with excellent collaboration skills.
• Proficient in Word, Excel, and Mac OS.

Position Details and Compensation:

This is a full-time (M-F), hourly position, and requires some in-person work. Hourly rate starting at $25.00-$27.00 per hour and includes benefits package, 403b retirement contribution and performance-based compensation plans. 

Why work here?

-Make a difference for the Bay Area’s most vulnerable populations: We serve hundreds of vulnerable kids and their families each year to create positive changes in their lives!

-Be part of a compassionate, driven team that is social justice-focused: We have Staff Affinity Groups such as BIPOC Council, LGBTQ+, White Accountability, Equity and Inclusion, Restorative Justice, Health and Wellness, and more!

 -Access a growth-oriented learning community: As a Joint Commission Accredited agency, we are dedicated to providing the highest standard of care, and offer extensive clinical training/s and seminars led by field experts. 

We also offer:

• Annual incentive comp plans (performance-based), and retirement plan contribution
• 100% Employer paid medical (base plan, Kaiser HMO), dental, vision, life insurance, and long-term disability coverage for full-time employees
• Variety of medical plan options including a variety of carriers and types of plans
• 403b retirement plan with ROTH and 403b contribution options
• Flex-spending options - Medical, Dependent Care and Commuter Plans
• Three weeks paid time off per year, 12 Paid Holidays, plus Self-Care Leave (additional PTO accrual with increased years of service)
• Monthly wellness stipend ($100 per month)

Join us and make a difference in the lives of vulnerable children and families in the Bay Area.  

WCC is passionate about leading and encouraging open conversations around race, gender, power, and privilege and how these impact community mental health. We are an equal opportunity employer. We are committed to diminishing the influence of privilege and discrimination in our field and our workplace, whether due to differences concerning age, citizenship, color, disability, marital or parental status, race, religion, gender, or sexual orientation.