Mental Health Care Coordinator

WestCoast Children’s Clinic, located in Oakland, California, is a non-profit community psychology clinic that provides mental health services to Bay Area children, youth and families. Working at WestCoast Children’s Clinic means being part of an organization that is client-centered, trauma-informed, collaborative, and committed to justice and equity. 

The Mental Health Care Coordinator (Intensive Care Coordinator/ICC) is responsible for engaging and coordinating care for youth/young adults and their family members, foster parents, or other support persons. The position identifies and brings together family, natural supports (friends, extended family, neighbors, community members) and formal system partners (child welfare, school, juvenile probation, etc.) to form a Child & Family Team (CFT) which collectively works together to address goals and ensure successful and enduring change. 

The Mental Health Care Coordinator organizes and facilitates regular CFT meetings among all the teams on their caseload, and they monitor and contribute to progress toward the youth’s goals, while providing diversity of care through conducting needs and strengths assessments, case management, behavioral skill building and providing stabilization and comprehensive support to foster youth in a 24 hour drop-in center. An ideal candidate is outgoing and demonstrates flexibility, initiative, creativity, inclusivity and knowledge of the unique challenges youth and young adults face in the Bay Area community.

Additionally, this position provides services and participates in agency meetings in a combination of environments including virtual (zoom / phone) and in-person office or community locations (drop-in center, client homes, school, parks, etc.)

Key Responsibilities:

• Provide outreach to and engagement with youth and be a strong advocate for the youth within the team.
• Provide community-based trauma-informed services to foster youth or former foster youth transitioning to or struggling with independent living. 
• Provide intensive skill building with youth, with a focus on independent living.
• Provide assessments, crisis intervention, stabilization, and safety plans. 
• Identify and connect youth & young adults with other agencies to address their needs, including housing, medical, mental health, education, employment, advocacy, placement stability, and enrichment activities. 
• Work collaboratively in partnership with the team to engage and connect clients to appropriate resources and services.
• Assist with initial contact and intake, establishing relationships and building trust in order to help clients navigate systems for access to services.
• Provide advocacy, targeted case management and community based rehabilitation services to children and their families. 
• Provide psycho-education about mental health issues and advocacy services for clients.
• Comply with policies, procedures, documentation and paperwork for EPSDT Medi-Cal billing and meeting billing requirements as set by the agency.
• Provide services in the community and stabilization support services to children and TAY in an in-person milieu environment.

Qualifications:

• At least 2 years of experience working directly with children and/or families from a mental health framework (required)
• Bachelor’s degree in Psychology, Criminal Justice, Social Work or related field (required)
• Group / treatment team facilitation experience and skills are highly desired
• Passionate about working with foster youth, families & young adults who have complex traumatic histories
• Highly motivated to work from a team-based approach
• Values humility, compassion, self-care, and ongoing personal growth
• Flexible schedule with ability to work evenings and occasional weekends as needed
• Ability to travel by car to meet with clients, generally within a 90 mile radius of the WCC office. Clean CA DMV record, current car insurance and a vehicle; travel is required

Competencies (skills, abilities, and knowledge):

• Cultural Humility - Awareness of the impacts of power, privilege, race and SOGIE on self, clients & others.
  
• Efficiency and Time Management - Ability to be well-organized, manage time/schedule effectively, and prioritize and complete timely documentation.
  
• Team-Based Care - Enthusiastically able to work collaboratively as part of a multidisciplinary treatment team to support youth and families with developing and making progress toward their goals.
  
• Work in Community Environments - Openness to providing services in a variety of community settings such as homes, schools, parks, shelters, other agencies, etc.
  
• Relationship-Centered - Understands the value of building healthy relationships to help youth navigate complex systems and how trauma can impact youth and team dynamics; open to Restorative Justice Practices.
• Commitment to Ongoing Learning - Ability to use supervision effectively, be self-reflective and accountable to growth areas; passionate about learning and participating in ongoing training provided by WCC. 

Position details and compensation:

This is a full time, non-exempt (hourly) position. Salary: $65,000 per year (31.25 per hour), plus 10% Spanish language differential, if applicable. Includes performance-based compensation plan, competitive benefits package, and 403(b) plan.

Why work here?

-Be part of a compassionate, driven team that is social justice-focused: We have Staff Affinity Groups such as Staff of Color, LGBTQ+, Equity and Inclusion, Health and Wellness, and more!

-Make a difference for the Bay Area’s most vulnerable populations: We serve hundreds of vulnerable kids and their families each year to create positive changes in their lives!

-Access a growth-oriented learning community: As a Joint Commission Accredited agency, we are dedicated to providing the highest standard of care, and offer extensive clinical trainings and seminars led by field experts. 

We also offer:

• 100% Employer-paid medical and a variety of different plans (base plan, Kaiser HMO), dental, vision, life insurance, and long-term disability coverage for full-time employees
• Quarterly and annual incentive compensation plans, generous retirement plan contribution
• Bilingual pay differential for qualified candidates (10% of yearly salary)
• 403b retirement plan with ROTH and 403b contribution options
• Flex-spending options - Medical, Dependent Care and Commuter Plans
• 12 Paid Holidays and Self-Care Leave
• 3 weeks paid time off per year (additional PTO accrual with increased years of service)
• Professional development stipend
• CEUs for trainings
• Wellness Stipend ($100 per month), which can be used on a variety of expenses related to self-care and wellness

Join us and make a difference in the lives of vulnerable children and families in the Bay Area.  

WCC is passionate about leading and encouraging open conversations around race, gender, power, and privilege and how these impact community mental health. We are an equal opportunity employer. We are committed to diminishing the influence of privilege and discrimination in our field and our workplace, whether due to differences concerning age, citizenship, color, disability, marital or parental status, race, religion, gender, or sexual orientation.