Training Assistant

WestCoast Children’s Clinic, located in Oakland, California, is a non-profit community psychology clinic that provides mental health services to Bay Area children, youth and families. Working at WestCoast Children’s Clinic means being part of an organization that is client-centered, trauma-informed, collaborative, and committed to justice and equity. 

Position Details 

Title: Training Assistant

Classification: Full time (1.0 FTE) Non-Exempt (Hourly), 40 hours per week

Location: Oakland, CA / Hybrid (with required in-person work at our offices in Oakland) 

Regular Work Schedule: Monday-Friday, 9:00am-5:00pm

Compensation:

• Hourly range - $25.00-$27.00 per hour

The Training Assistant plays a key role providing overall administrative support to ensure the seamless operations of the training department. Key responsibilities include coordinating, tracking, and providing support for agency-wide training programs, program-specific trainings, and continuing education initiatives. The position also involves assisting with the administration and coordination of clinically-focused orientation sessions for new staff, as well as supporting Title IV-E trainings and CSE-IT training and site implementation. Additional duties include helping with projects related to the implementation of the Child and Adolescent Needs and Strengths (CANS) and providing support to other departments within the agency as needed.

The Training Assistant will: 

• Coordinate clinically focused orientation for new staff - scheduling sessions, arranging facilitators, tracking attendance and certifications, preparing materials
• Provide on-site support at the Fruitvale office as needed, ensuring a welcoming and professional presence in this client-facing role.
• Handle administrative and document-management tasks for CANS projects, including tracking implementation and managing re-certification or training activities.
• Review training documents carefully to ensure accuracy, compliance, and audit readiness.
• Assist with paperwork and documentation for Title IV-E trainings.
• Provide strong customer service to external partners by supporting, tracking, and managing documentation for CSE-IT trainings and site implementations.
• Participate in outreach and event support - such as tabling, gathering signatures, managing sign-ins and evaluations - and help lead new-hire training activities, including check-ins and orientation introductions.
• Support agency-wide trainings by coordinating logistics, scheduling, communicating with trainers, and working with facilities and IT to prepare spaces and materials.
• Assist with the continuing education program by preparing required documents and maintaining accurate training records.

Key Qualifications and Competencies:

• Bachelor’s degree (preferred)
• Experience working in human or social services organizations.
• Demonstrated experience in program administration and in program operations, especially training operations.
• Strong written, verbal, analytic, and customer service skills.
• Ability to multitask, stay organized, and maintain attention to detail in a fast-paced setting.
• Proactive work style and strong collaboration/teamwork skills.
• Proficient in Word, Excel, and Mac OS.
• Ability to work full-time both from home and at the Fruitvale location.

Why work here?

-Make a difference for the Bay Area’s most vulnerable populations: We serve hundreds of vulnerable kids and their families each year to create positive changes in their lives!

-Be part of a compassionate, driven team that is social justice-focused: We have several Staff Affinity Groups: BIPOC council, LGBTQIA+, Alianza Latine, Equity and Inclusion, and more!

 -Access a growth-oriented learning community: As a Joint Commission Accredited agency, we are dedicated to providing the highest standard of care, and offer extensive clinical training/s and seminars led by field experts. 

Benefits:

• Employer-paid Medical Benefits for Employees 
  • 100% employer-paid dental and vision 
  • Dependent medical, dental and vision (50% employer-paid) 
• Medical and Dependent Care FSA and commuter plans
• 100% employer-paid life insurance long-term disability insurance
• Voluntary accident, term life and hospital indemnity insurance 
• 403(b) and ROTH retirement plan options, employer contribution targeted at 7.5% after first year of employment
• Annual incentive compensation (10%)
• Three weeks PTO during the first year of employment, 4+ weeks PTO with additional years of service
• 12 paid holidays plus one paid floating holiday per year
• 4 paid self-care days per year
• Wellness stipend ($100.00 per month)
• Professional development stipend and CEUs for trainings
• Employee Assistance Program (EAP)

Join us and make a difference in the lives of vulnerable children and families in the Bay Area.  

WCC is passionate about leading and encouraging open conversations around race, gender, power, and privilege and how these impact community mental health. We are an equal opportunity employer. We are committed to diminishing the influence of privilege and discrimination in our field and our workplace, whether due to differences concerning age, citizenship, color, disability, marital or parental status, race, religion, gender, or sexual orientation.