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Overview

At Western Union, we're more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.

Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.

Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.

Join us as we go beyond and be part of a team that’s redefining what’s possible.

Role Responsibilities

Clearly outline the primary duties and expectations of the role. Use bullet points and action-oriented language to describe what the candidate will own, deliver, or contribute to on a regular basis.

Include:

Core day-to-day responsibilities and key deliverables
Strategic or high-impact initiatives the role supports
Collaboration expectations across teams or stakeholders
Performance expectations (e.g., targets, KPIs, outcomes)
Any travel, fieldwork, or unique role-specific requirements

Aim for a mix of tactical execution and strategic contribution to give a complete view of the role.

Role Requirements

Define the qualifications, experience, and skills required for success in the role. Focus on must-have criteria first, followed by preferred qualifications.

Include:

Education or equivalent experience
Years and type of relevant experience
Functional or technical expertise
Key competencies (e.g., communication, leadership, problem-solving)
Certifications, tools, or systems knowledge (if applicable)
Language requirements (if applicable)

Be clear about what is essential versus “nice to have” to help candidates self-assess.

Work Model / Work Shift

Hybrid 3 days in office

Keep this section consistent with company policy while tailoring specifics to the role.

Benefits

Summarize the benefits and rewards available to employees. Provide a general overview followed by location-specific highlights where needed.

Include:

Core benefits (health, insurance, retirement, etc.)
Incentive programs (bonus, commission, equity if applicable)
Learning and development opportunities
Time-off policies
Any unique or standout perks

Note that detailed, country-specific benefits may be shared during the hiring process where appropriate.

Other Details

Include any additional legal, compliance, or process-related information required for the role.

This may include:

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Ensure this section is standardized and aligned with company policies and regional regulations.

Optional Sections (Include as Needed)

Travel Requirements (if significant and separate from responsibilities)
Team Structure / Reporting Line
Tools & Technologies (for technical roles)
Key Success Metrics

First Name

Last Name

Preferred First Name

Country

Phone

Location (City)

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile

Are you legally authorized to work in the country to which you are applying?

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If hired for this position, will you now or in the future require sponsorship for employment visa status?

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Are you currently, or have you ever been, a contractor or employee of Western Union or a subsidiary?

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If yes, please enter your Western Union Contractor or Employee ID.

Enter your Contractor or Employee ID only (for example: C12345), verify in VNDLY if needed.

If unsure of your ID, please enter your previous Western Union-appointed email.

Western Union requires background checks of all new employees at the appropriate stage of the application procedure, including, in certain countries, drug screening and the investigation of criminal convictions, in accordance with applicable federal, state and local law. Disclosure of a criminal record will not necessarily disqualify you for employment. Any conviction or guilty plea will be evaluated on its own merit with respect to time, nature, circumstances and seriousness, as well as any other factors required pursuant to applicable federal, state and local law, in relation to the job for which you are indicating interest. However, failure to disclose this information when requested, in accordance with applicable federal, state and local law, will generally result in a disqualification of your application or termination of employment.

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Are you aware of any close connections you may have to a government official who has a business or regulatory relationship involving financial services, Western Union or a Western Union subsidiary?

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“Government Entity” refers to any of the following: (1) a government, government departments, agencies, or ministries; (2) government-owned- or government-controlled entities (e.g., post offices, state-owned banks, state-owned enterprises, and public institutions); (3) political parties; and (4) public international organizations (e.g., United Nations, World Trade Organization). “Government Official” includes, but is not limited to, (1) any officers, employees, or individuals acting in an official capacity for a Government Entity; (2) any candidate for public office or person acting in an official capacity on behalf of a candidate for political office; (3) a member of a government or ruling body or entity, whether official or ceremonial, including royal family members.

If yes, please provide more details.

Are you aware of any close connections you may have with a vendor, agent or third-party partner of Western Union?

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“Closely Connected” refers to a direct relative (spouse, partner, children or stepchildren, sibling, cousin) or business associates. "A Western Union Third Party" refers to individuals or business entities that provide services or products to Western Union (e.g., vendors, suppliers) or Western Union Agents/Partners. (Examples of Western Union Partners: Visa and Amazon)

If yes, please provide more details.

How did you hear about this opportunity?

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Terms and Conditions: By submitting this application, I acknowledge that my data will be processed in accordance with the Western Union Global Job Candidate Privacy Notice (linked below).

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Western Union Global Job Candidate Privacy Notice

Any individual with a disability who would like to request an accommodation to enable him or her to participate in the recruitment process should contact Careers@westernunion.com.

Do you consent to receive SMS messages from Western Union regarding your candidacy, including application updates, interview scheduling, and other recruiting communications?

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By selecting "Yes," you agree to receive recruiting-related text messages from Western Union. Message and data rates may apply. Reply STOP to opt out. See our Privacy Statement and SMS Terms of Service for details.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Western Union’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender

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Are you Hispanic/Latino?

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Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

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The application deadline for this role is October 30, 2026

UAT4 Test

Overview

Role Responsibilities

Role Requirements

Work Model / Work Shift

Benefits

Other Details

Optional Sections (Include as Needed)

Apply for this job

Voluntary Self-Identification