Executive, Client Services (Tech/Gaming)
Job Title: Executive, Client Services (Tech/Gaming)
Location: New York, NY (4 days a week on-site)
Start Date: ASAP
Whalar is the leading, most awarded, independent Creator and Social agency. We transform brands into cultural drivers by unlocking the full creative power of Creators.
We go beyond the conventional social and influencer strategy. We have the technology and methodology to tap into the beating pulse of communities, listen to nuances that move culture, and connect brands in ways that make them unforgettable.
With hubs in London, Berlin, New York, and Los Angeles, our reach is global. Learn more: https://www.whalar.com/
About the role:
We’re looking for a Client Services Executive to join Whalar’s world-class team supporting top-tier creators and brands. In this role, you’ll work hands-on with some of the most exciting voices in digital culture—helping creators bring campaigns to life across platforms like Instagram, TikTok, YouTube, Twitch, and beyond.
You’ll act as the central connector between creators, clients, and internal teams, ensuring every campaign runs smoothly, looks exceptional, and delivers real impact. This is an incredible opportunity to build your career in the creator economy, gain experience across every stage of campaign execution, and learn from an experienced and supportive Client Services team.
Here’s what an Associate Director will do day to day:
- Collaborate with creators across platforms including Instagram, TikTok, YouTube, Snapchat, Twitch, and emerging channels to bring campaigns to life.
- Source, negotiate, contract, and manage creators across multiple campaigns, ensuring alignment with client goals and creative direction.
- Deliver clear, inspiring briefs and manage daily communication with creators throughout content development and launch.
- Partner with the Campaign Manager to review, approve, and provide feedback on creator content, ensuring compliance with FTC regulations, IP rights, and brand guidelines.
- Support campaign reporting by tracking key metrics, capturing insights, and helping build wrap reports that showcase performance and results.
- Keep campaigns and daily operations running smoothly, managing timelines, deliverables, and administrative tasks with attention to detail and consistency.
Here’s what we’re looking for:
- 1–3 years of experience in the influencer marketing, creator, or social media landscape.
- Familiarity with Twitch—whether as a marketer, streamer, or passionate consumer.
- Experience working with gaming creators or a strong interest in video game culture.
- A genuine enthusiasm for social media, creators, and the broader influencer ecosystem.
- Excellent communication, organization, and relationship-building skills.
- A creative, curious, and solutions-oriented mindset.
- A collaborative team player who’s eager to learn, grow, and jump in wherever needed.
The salary range for this role is $50,000 - $55,000 and serves as a general guideline reflecting the potential compensation for the role. The final salary offer will be determined based on a comprehensive evaluation of the candidate's experience, expertise, alignment with the position's requirements, and, ultimately, budget approvals.
Our values:
At Whalar, diversity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength. Our people are our superpower. A diverse team and inclusive leadership have shaped Whalar since our inception in 2016, fueling a constant evolution of growth. We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics. We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers.
The perks:
Whalar provides flexible benefits and collaborative work environments/experiences, so employees can work productively in a setting that best and uniquely suits their needs.
- Medical, Dental, Vision
- 25 days of PTO + Sick days + Winter break
- Retirement planning with employer match
- Monthly phone/internet reimbursement
- Professional development stipend
- New joiner Home office allowance
- Fertility benefits
- Up to 16 weeks of paid parental leave
- Volunteer days
- Identity theft protection & Legal assistance
- Company Paid Life & Disability Insurance
- Extra Voluntary Life Insurance Policy
- Voluntary Hospital and Critical Illness Insurance
- Voluntary Pet insurance
- Employee Resource Groups
Whalar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.
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